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Amazon UK Reviews

4.7 Rating 13,323 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,323 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Amazon UK 4 star review on 2nd November 2024
Anonymous
Amazon UK 1 star review on 16th September 2024
Lina
Amazon UK 1 star review on 15th July 2024
C F
Amazon UK 1 star review on 3rd June 2024
Rk
Amazon UK 1 star review on 3rd June 2024
Rk
Amazon UK 1 star review on 16th May 2024
Khan Choudhury
Amazon UK 1 star review on 13th December 2023
Juliana
43
Anonymous
Anonymous  // 01/01/2019
Excellent
Helpful Report
Posted 3 years ago
They are difficult to avoid. And if a price looks better somewhere else, if you are a Prime member, the delivery charges tip it back in Amazons favour. And delivery is always quicker than they say.
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Posted 3 years ago
Fast delivery
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Posted 3 years ago
All products came on time. There was one issue, not all goods came as ordered. When advised Amazon of error they immediately rectified problem and correct order was sent.
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Posted 3 years ago
All products came on time. There was one issue, not all goods came as ordered. When advised Amazon of error they immediately rectified problem and correct order was sent.
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Posted 3 years ago
I am very satisfied with the customer service. I have always been treated with much consideration and care
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Posted 3 years ago
During lockdown this has been a lifesaver. Amazon prime delivery and TV has kept us going!
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Posted 3 years ago
Amazon is an excellent company with exceptionally fast delivery and amazingly great prices. Customer services are easy to contact via their online chat service, should you need to and any issues are resolved efficiently. Amazon really are the most customer centric company in the world. It's very rare I buy from other online companies.
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Posted 3 years ago
Always had a very good results on ordering and very quick deliveries
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Posted 3 years ago
They are respect all the time they costumers
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Posted 3 years ago
Quick and efficient
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Posted 3 years ago
Great value great service Extremely pleased
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Posted 3 years ago
Very good and have everything you need
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Posted 3 years ago
Really good fast service
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Posted 3 years ago
Extremely fast delivery of fitness tracker. All works well and easy to re-charge when strap is removed. Records steps automatically and updates the downloaded app on I-phone. If the automatic heart rate monitor is used you need to re-charge more frequently, but with this turned to manual charging can be done less frequently and heart rate can still be taken as and when required. A good buy.
Amazon UK 5 star review on 25th May 2021 Amazon UK 5 star review on 25th May 2021
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Posted 3 years ago
Purchased items has giving me a great experience to always buy items from AMAZON UK
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Posted 3 years ago
best place to buy good stuff no quibble returns, very helpful
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Posted 3 years ago
Since lockdown i have become one of thousands who have chosen to purchase online, rather than any retail outlet, at first i thought it would be very difficult and pricey to order exactly what i wanted, weather it be clothing, garden products and everything to fulfill my DIY needs, but pleasantly surprise, over 12 months later i have only needed to return a handful of products, which just did not match their description. Big Thank for making my lockdown life a dream. TC Brian Evans
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Posted 3 years ago
Great experience with Amazon. Quality items and if there ever is a fault or an item I am not happy with the item, it is an easy returns process
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Posted 3 years ago
I’m fed up with scam calls supposedly from Amazon saying money has been taken from my bank account I block them every time but I have at least 3 scam Calls a day the money that Amazon Makes surely something can be done about this it’s absolutely disgusting
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Posted 3 years ago
Amazon UK is rated 4.7 based on 13,323 reviews