Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing turnaround time. so simple with 1 click and orders is 9n its way. just love the save and subscribe option too.”

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Posted 3 years ago

“They are very helpful when ordering goods and delivery is on time and staff friendly”

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Posted 3 years ago

“Always get what i need at a great price and always sort out any problems i have”

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Posted 3 years ago

“No es mucha pero se que es buena”

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Posted 3 years ago

“Delighted with my Teminice watch. Product arrived on agreed date. Good price. No complaints at all.”

Amazon UK 5 star review on 25th April 2021

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Posted 3 years ago

“Incapable of fulfilling Pre order. Over the Past Two year i have Pre Order books from Amazon on 16 separate occasions. Each and every time they have failed to fulfill those orders. Their only response has been "sorry for the inconvenience" and "we have escalated your concerns to the relevant department", but there has been no change what so ever. No improvement. One order took 6 months to be shipped. i have Zero faith in the Amazon's ability to fulfill per orders. Every time a fail, every time empty promises”

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Posted 3 years ago

“didn't get my chick fille”

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Posted 3 years ago

“Competitive pricing, speedy deliveries, just a pity that customer service operatives are not particularly well trained!”

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Posted 3 years ago

“Excellent product at an excellent price and delivered super quick. What more can I say ?”

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Posted 3 years ago

“Amazon UK The customer service is excellent. Customer complaints are dealt with effectively and efficiently. Good and friendly communication. Very helpful and supportive”

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Posted 3 years ago

“Ok. Is a good service.”

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Posted 3 years ago

“Simply the best online order company in the world easy to shop online with Amazon”

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Posted 3 years ago

“i bought a product though amazon the part does not work and they are refusing to rectifier the issue as they like to seal your money as they know their sellers parts are faulty.”

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Posted 3 years ago

“Good yoooooooooo”

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Posted 3 years ago

“Quick turnaround, found exactly what I wanted, brilliant service”

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Posted 3 years ago

“Always on time , good costumer service support easy app on use”

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Posted 3 years ago

“this one is so fantastic , i have been used it for so long”

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Posted 3 years ago

“Have used Amazon for parcel delivery for several years and no hassle or complaints. Very good customer service”

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Posted 3 years ago

“Good info of device . Small and good”

Amazon UK 4 star review on 10th April 2021

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Posted 3 years ago

“Simply the best for online shopping.”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,323 reviews