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Amazon UK Reviews

4.7 Rating 13,402 Reviews
E
Happiness Grade
E

Refund - Difficult

42.11%
Industry Average
Sometimes I get a refund from Amazon, sometimes not.
posted 2 months ago - Anonymous
void Amazon UK shop else were there returns is a joke they done me out of 500 pound they refuse to help me with my refund now they put my refund status into perment block so they wont give me my money back dont buy on amazon you will regret it avoid them all cost there customer service are rude and put phone down i have put claim in with my bank to try get my money back avoid amazon shop else were
posted 3 months ago - Dan Last
Order apple airpods and receive kids toy 3+age… closing my account and now struggling to receive my refund… piece of s..t company
posted 3 months ago - Anonymous
Have been on to customer service, who wanted to investigate, I replied with order details and invoice, each enquiry made has been a total waste of my time and it looks like I've lost my money too, customer service are quick to disconnect mid call, have sent me around in circles with so called investigation, still not received the package nor a refund.
posted 3 months ago - Phillip Vidler
Amazon then asked to return it to an address in Slovakia, I had to pay for it and they would have refunded me, now they refuse to pay me back.
posted 4 months ago - Shaun
Don't buy from them they are expensive and don't do the delivery either, they are taking your money, using it and giving refund after 7 days but you are paying straight away.
posted 4 months ago - Marian
Non-existent customer service. I should receive a refund for my printer today, but now they're telling me to wait until October 7th. They received my printer on September 6th. Additionally, the customer service assistant closed the chat session. Sorry, guys. I've spent a small fortune with you, but it's time to close my account.
posted 7 months ago - Karol B
Taking far too long to refund money considering it is done electronically in an instance, or should be. Deliveries are always excellent though.
posted 8 months ago - Anonymous
Luckily I have amazon's secret number so can call them for a refund rather than going round on an endless loop to AI hell.
posted 10 months ago - Where's My Stuff?
Amazon is a big liar... shoes sent in wrong size, no refund just taking money from you! I ordered shoes in the right size, Amazon seem to correct this and at end they charge you multiple times and not refund you for their own mistakes!! DON'T ORDER THIS AT AMAZON!!!! They are not able to correct their mistakes....
posted 10 months ago - RB