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Amazon UK Reviews

4.7 Rating 13,322 Reviews
D
Happiness Grade
D

Returns - Average

50.00%
Industry Average
I have Amazon Prime. Whilst their service and returns are brilliant, Prime Video is a scam. Halfway through watching a film, you wil get lots ads when you already paid for the service!
posted 1 month ago - Anonymous
Will not refund me for items returned to them, total value of over £300!! I keep contacting them, but they just keep sending me emails saying that they won't refund me, even though they have admitted that they have received these returns. Nothing short of theft!
posted 2 years ago - Anonymous
Something seriously has happened at the returns end at Amazon UK but they won't investigate nor of course refund my money.
posted 3 years ago - Steven Howe-Bull
Amazon claimed it was outside the 6 month statutory returns period and suggested contacting the seller.
posted 3 years ago - Sal1973
The plugs are two pins not 3 pins uk standard this needs to be put on the product specification, as electrics and water do not mix relating to the lazy spa, returned the product and now has been lost, £630 + I have also paid £79 for returns.
posted 4 years ago - Anonymous
The complaints email address just returns with a generic message saying they do not answer emails to this address.
posted 4 years ago - Matthew COmley
My review is based on their returns policy only.
posted 4 years ago - Graham Minett
However, I called Amazon as soon as the product arrived, I was instructed that they would email me a returns label to take the return item to any local post office and that a replcement had been ordered by express delivery to arrive next day.
posted 6 years ago - Ivan
Late deliveries no returns invoices or supplier information have ended up keeping goods I could not return
posted 7 years ago - Anonymous
Inside the box was a "returns packing receipt".
posted 7 years ago - Mr Peter Johnson