Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“Very easy to use interface and simple hassle free shopping. Perfect shopping experience.”

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Posted 7 months ago

“Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.”

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Posted 7 months ago

“I've just been shafted by AMAZON. I purchased a bedding set, but when it arrived it was completely different to the description. I had to return it at my own expense and now Amazon refuse to reimburse me the £27 postage. So buyer beware when buying from Amazon because they are a bunch of crooks.”

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Posted 8 months ago

“Taking far too long to refund money considering it is done electronically in an instance, or should be. Deliveries are always excellent though.”

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Posted 8 months ago

“Amazing company. So quick delivery's at great prices never had any issues with them”

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Posted 8 months ago

“Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.”

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Posted 8 months ago

“My friend has had £4,000 taken out of her Amazon account by scammers. over the course of a month”

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Posted 8 months ago

“Easy to use website and comparison options, good ordering and delivery options”

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Posted 8 months ago

“Very helpful quick to respond”

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Posted 8 months ago

“Трейдеры обычно закрывают все позиции до закрытия рынка, чтобы избежать ночного риска. Свинг-трейдинг предполагает удержание позиций .”

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Posted 8 months ago

“My go to for my company stationery and gift packaging”

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Posted 8 months ago

“I've ordered a few things over the past month and everything turned up on time and was happy with everything I bought,”

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Posted 8 months ago

“Always a great place to shop”

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Posted 8 months ago

“Buy a lot from them,don’t have hardly any problems”

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Posted 8 months ago

“I fell prey to an Amazon Task Job. You are doing a commendable job (L-O(U) D-O U-I(N)/C-O-M). Keep bringing these con artists to court and forcing them to repay all that they have stolen. For assistance in recovering cryptocurrencies and money from scammers, please get in touch with (L-O(U) D-O U-I(N)/C-O-M) Asset Recovery directly.”

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Posted 8 months ago

“Ordered a day apart but received them within a couple of hours apart.”

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Posted 8 months ago

“Ordered 2 SSDs and the boxes arrived empty. Notified customer service and they told me that they will "investigate it" and get back to me in 48h. The purpose of using amazon is the fast delivery of items. I needed them today, not in one week. There was a time when if this happened, they would have dispatched a replacement same day. What will they even investigate anyway? Somebody handling packaging the items stole it, it's not like they'll be able to track who it is with the volume of order they have... Honestly a big let down. I'm for sure never ordering expensive stuff from them every again.”

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Posted 8 months ago

“Prime member...The parcel was thrown in the communal area near the rubbish shute despite i have been at home the entire day, because "i have not left instructions to ring my doorbell". I'm curious to know the IQ of these employees. I guess the delivery drivers are too posh to take the lift.”

Amazon UK 1 star review on 15th July 2024

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Posted 9 months ago

Amazon UK is rated 4.7 based on 13,401 reviews