Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with, have a great choice of goods and very good delivery service”

Helpful Report

Posted 1 year ago

“Orders always despatch quickly & items A1 would order as easy to use & saves time shopping in the high street”

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Posted 1 year ago

“Fast and reliable service”

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Posted 1 year ago

“Quick delivery and reliable service”

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Posted 1 year ago

“SO EASY TO SHOP AND BUY WHAT I NEED DELIVERY NEXT DAY ON MOST THINGS SO BUSY SO REALLY HANDY”

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Posted 1 year ago

“Have always delivered quickly any problems solved and put right”

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Posted 1 year ago

“Prompt delivery and good tracking system, it's important to know the time slot for the delivery. Good website , though I find that I have to spend over £25 to get free delivery. Would recommend .”

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Posted 1 year ago

“I did have all my staff on time happy with them”

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Posted 1 year ago

“Everything comes on time and with high quality 🤗”

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Posted 1 year ago

“Love making purchases especially with Prime membership. So easy and fast delivery”

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Posted 1 year ago

“Always competitive and packages on time”

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Posted 1 year ago

“Quick and easy process. Quick delivery!”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Amazon great selection of products with Prime next day delivery at good prices overall”

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Posted 1 year ago

“Great service as always”

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Posted 1 year ago

“Very good very fast delivery they have pretty much everything”

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Posted 1 year ago

“Good fast availability and delivery”

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Posted 1 year ago

“delivery excellence, convenient shopping”

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Posted 1 year ago

“Can’t fault this company, no problems ordering anything and the returns are a piece of cake, no endless boring questions about why you’re returning the item, and they refund automatically, so no worries there. They’re my “go to” company for whatever I’m looking for, and best of all, the prices are pretty good, they even offer you cheaper alternatives .”

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Posted 1 year ago

“Item exactly the same information, quality and cheaper than rival sellers.”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,402 reviews