Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

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“Always easy transaction and quick delivery great site”

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Posted 2 years ago

“Great company. Very efficiant. Suppprt available 24/ 7 if u have any issues with a purchase. Highly reccomend this site. Delivery fast. Great deals. Being severly disabled amazone is a life line for me expecially there diabetic products and medical equipment. Thank you amazone.”

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Posted 2 years ago

“I recommend it”

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Posted 2 years ago

“Quick, millions of products at your finger tips and the rerturns process is secnd to none.”

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Posted 2 years ago

“Stated parcel was handed to resident. No such thing happened when contacting them, it was stated that driver had scanned it as delivered by mistake. After asking them when it will be delivered I was told it would be a priority delivery next morning. No such thing happened when contacted again was told yet more stories”

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Posted 2 years ago

“Very efficient and good at handling any problems fast”

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Posted 2 years ago

“Quicker delivery than stated, almost always great items and rarely any problems but if something does arise, customer service are pretty good”

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Posted 2 years ago

“Always the best choice and prices. I never shop anywhere else.”

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Posted 2 years ago

“Love amazon”

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Posted 2 years ago

“Convenient”

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Posted 2 years ago

“Extremely happy with the service 10 stars all round”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Simple to use and with Prime a great cheap delivery that is often sooner than stated”

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Posted 2 years ago

“Always easy to use no hassle and no complcted fuss.”

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Posted 2 years ago

“Efficient, Professional and friendly. I recommend their services.”

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Posted 2 years ago

“My one poor star is because of them using royal mail and the items arriving all time damaged and late.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Easy to use website Excellent on time delivery Customer’s service reliable and efficient”

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Posted 2 years ago

“Been good until the Amazon driver did not deliver my iPhone 12 and Amazon never done anything about it been about 5-6 months now”

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Posted 2 years ago

“Wide range of products right to the door”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,323 reviews