Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been with Amazon for a while now, but since the beginning of the Pandemic last year they have been outstanding for anything and everthing, often with next day delivery.To this day if I need anything I no longer think of going to any store for my purchase my first thought is Amazon.”

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Posted 2 years ago

“Good reviews good prices prompt deliveries use them regularly”

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Posted 2 years ago

“Always good products, good prices, loads of choice and quick delivery.”

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Posted 2 years ago

“Absolutely amazed at their prices and quick delivery”

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Posted 2 years ago

“Absolutely amazed at the low competitive prices and quick delivery.”

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Posted 2 years ago

“I have prime and it always amazes me how they consistently provide a delivery service at this standard. Plus great films and tv programs too.”

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Posted 2 years ago

“A very good Price for the game of security in my house”

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Posted 2 years ago

“I absolutely love this website I’m disabled so for me it’s ideal and great bargains can be had as well”

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Posted 2 years ago

“easy to buy & lots of great offers, so much choice & a wide range of products to match what you need”

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Posted 2 years ago

“Never disapointed perfect regard delivery and products”

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Posted 2 years ago

“Simply the best online shopping experience”

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Posted 2 years ago

“My wife is a freqent cusomer of Amazon Uk. Really I have wondered how promt and customer friendly they are. Really my big salute. Regards”

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Posted 2 years ago

“Excellent service for Prime Delivery. Pricing could be better on some products, but overall their pricing stands up to most competition and their delivery is far better than others.”

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Posted 2 years ago

“Plenty of choice and easy to order”

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Posted 2 years ago

“I have been a subscriber to Amazon Prime and an Amazon customer for many years. Its extensive product and service range, competitive pricing and reliability of delivery is unrivalled.”

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Posted 2 years ago

“Great prices and variety with great delivery times”

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Posted 2 years ago

“We have Amazon prime and the delivery service is fantastic and the prices are very reasonable and a wide selection”

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Posted 2 years ago

“Never had a bad word to say about them”

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Posted 2 years ago

“Very good and always have what i need.”

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Posted 2 years ago

“Everything is good from Amazon and also reasonable prices for any product 🥰😍”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,402 reviews