Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

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“Great service from Amazon”

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Posted 3 years ago

“I have amazon prime and the delivery never arrive in 1 day”

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Posted 3 years ago

“There customer service is always excellent”

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Posted 3 years ago

“Their shop is fantastic and they have everything you need”

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Posted 3 years ago

“Great prices Super delivery”

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Posted 3 years ago

“Amazon have been fantastic with every purchase I’ve Bought I buy every week as it’s easy fast and straightforward”

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Posted 3 years ago

“Amazon uk delivery driver stating items delivered when not gross incompetence or other motives have to wonder how they manage to keep their jobs.”

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Posted 3 years ago

“bought a few things from amazon, found them reliable as far as delivery of goods is concerned”

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Posted 3 years ago

“A cell phone monitoring app that allows you to monitor someone’s social media account, especially WhatsApp account is referred to as a Using a WhatsApp spy tool, you can hack WhatsApp account of someone easily. The same tool can also be renamed according to the social media app it is set to monitor. A monitoring tool is specifically designed to monitor someone’s cell phone or computer activity as well as their online activity including social media accounts. This monitoring tool comes in the form of computer software as well as a mobile application, depending on which device your target is using. A good monitoring solution is compatible with all the leading platforms such as Android, iOS, Windows, and Mac. Also, there is no need to root or jailbreak the target’s device in order for a monitoring solution to work. W W W . H A C K E R S P Y V I L L E . C O M (320) 961 4598”

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Posted 3 years ago

“timely response”

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Posted 3 years ago

“My purchases from Amazon have been very straightforward and easy.”

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Posted 3 years ago

“Quick delivery very efficient cost-effective products.”

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Posted 3 years ago

“I ordered an item on 18/06/2021 which was to be delivered by the 26th /28th. When the item had not arrived by 14/07/2021 I sort of gave up hope but complained to Amazon anyway. To my surprise, The seller (Alhambra Corp) phoned me on 15/07/2021 and assured me it was dispatched but a replacement would be sent immediately. On 17/07/2021 my order dropped through the letter box. So, thank you Adam (The Alhambra Corp spokesman) for restoring my trust in online shopping.”

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Posted 3 years ago

“No problems with service or products to date”

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Posted 3 years ago

“I have 2 year old twins and have subscribed to amazon's Mama baby wipes since 2019, they have never let me down and have been invaluable during these stressfull times. I think they are great.”

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Posted 3 years ago

“Good to use”

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Posted 3 years ago

“Never buy things from any DEALS or PROMOTIONS. You will never receive them. Amazon UK does not have a good inventory management system. They let thousands of people place the order when they only have less than 100 items. And the order gets stuck in status "we'll email you when available for dispatch". When you follow up for your items they will tell you to cancel your order and reorder. If you deny to do so you will basically end up wasting your time and energy because no matter how many times you call, you will get the same answer.”

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Posted 3 years ago

“I use amazon quite regularly. The prices are always very competitive plus you have the option of next day delivery if you're a prime member.”

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Posted 3 years ago

“Very nice and easy,good offer and quality”

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Posted 3 years ago

“Returning items during lockdown was a nightmare”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,323 reviews