Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good prices and delivery”

Helpful Report

Posted 7 years ago

“Pleased with the customer service and delivery service. Any issues they have been quick to resolve and if a prime item is not delivered when they state it will, they give a months prime subscription for free.”

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Posted 7 years ago

“I bought a present for a friend for her birthday. I was pleased with the result, it came in an attractive bag, was good quality, looked good, delivery was timely.”

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Posted 7 years ago

“I purchase air bed. It was nice nd comfortable”

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Posted 7 years ago

“They send me latter with tracking number only after first unsuccessful delivery.”

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Posted 7 years ago

“I received my items quickly.”

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Posted 7 years ago

“Amazon allows me to never have to go to shops again! However, I do wish that there was a better way of ensuring that picture vs. reality wasn't able to differ as much as they often do, but that's not Amazon's fault really.”

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Posted 7 years ago

“Great service, fast and efficient. The range of product on offer makes it a fantastic one stop shop. Always my default provider when looking for a new purchase.”

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Posted 7 years ago

“Good relyable service most times & when there is a problem it usually gets sorted quickly.”

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Posted 7 years ago

“Amazon is a great company if it stopped there. It asks for honest reviews, but if you do that you may be viewed as biased and they will pull your reviewing options. I won't give reviews because of that reason. Just shows you can never really be honest, no matter what they say they don't want to hear it.”

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Posted 7 years ago

“never had a problem with them”

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Posted 7 years ago

“Good uptade on the order parcel easy and fast to receive anything”

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Posted 7 years ago

“Exactly what we ordered and very quick delivery.”

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Posted 7 years ago

“The quality of goods on display are very high and I have had good experiences shopping on this online platform.. However a majority of their vendors don't ship to African countries mainly Nigeria as my concern.. There is a market for qualitative goods and it's worth exploring..”

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Posted 7 years ago

“Gd service.and quick delivery There stock massive variations to chose from. There application work fast competing to other big companies.”

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Posted 7 years ago

“Very easy to understand and clearly detailed accessories for the motors”

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Posted 7 years ago

“Had to go through few pages to find best deal on items but I expected that. Delivery on time and went to local locker which is more convenient. Reordered more items and no hassle. Great that every thing packed in one box, and not over packed with “stuffing” to fill the gaps.”

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Posted 7 years ago

“good return policy and wide range of goods”

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Posted 7 years ago

“Decent price and speed.”

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Posted 7 years ago

“Very good communication and very fast international delivery”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,401 reviews