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Amazon Reviews

4.7 Rating 1,368 Reviews
92 %
of reviewers recommend Amazon
4.7
Based on 1,368 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Live Chat, Telephone, Email
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Amazon 4 star review on 27th October 2024
Drlucky Williams
Amazon 5 star review on 2nd March 2023
Gerrard C Fisher
Amazon 5 star review on 2nd March 2023
Gerrard C Fisher
Amazon 5 star review on 31st January 2023
Amazon Customer Care
Amazon 5 star review on 28th December 2022
Raddison Cooper
Amazon 5 star review on 28th December 2022
Raddison Cooper
Amazon 1 star review on 3rd December 2021
Natalya
5
Anonymous
Anonymous  // 01/01/2019
EXCELLENT PRODUCT INVENTORY. EXCELLENT CUSTOMER SERVICE, BIT HIGHER PRICE THAN EBAY USUALLY
Helpful Report
Posted 5 years ago
Easy to shop. Quick delivery. Able to track delivery route Message and picture when item(s) are delivered
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Posted 5 years ago
The services that are received for the price of a Prime membership is quickly going down hill. Customer service representatives follow a strict script. Are rarely helpful and just end up solving your issue by giving a 5-10$ Amazon gift card. Essentially paying off the customer with the problem. Not providing better service and definitely not solving any problems. They continue to choose crappy carriers for shipping such as ONTRAC.
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Posted 5 years ago
Very happy with the service. Had a product issue that was handled immediately! Fabulous customer service.
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Posted 5 years ago
Efficiency and customers friendly
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Posted 5 years ago
La experiencia con Amazon ha sido siempre fantástica, precios buenos y envíos rapidísimos.
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Posted 5 years ago
So easy to do your shopping. They really have anything and everything for unbeatable prices, and it delivers it straight to your door. I haven't wasted time going shopping in ages and it saves me so much time!
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Posted 5 years ago
The best online retailer ever!
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Posted 5 years ago
Loyal customer for a reason. Great products, reasonable prices, tons of selections AND much more! 24/7 Customer service, Prime access option, viewable reviews on select products and sellers.
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Posted 5 years ago
Website is EASY to navigate on. Prices are so so. I find I can do just as good as on another website and I don't need to pay for top of the line service on there. Goods take time to ship! Shipping is VERY slow in most cases. It can be tough to delete an item once it's on there. Takes some doing. Prices are not rock bottom and often you can do as good on another website. Their Credit card is decent! You can often get interest free stuff over a certain amount of money. I like the way you can look at their books via look book. AWESOME so I know what I'm getting or want/don't want. Overall this is a decent website w/few gliches to deal with. I do try another website before doing my final decision. I only started doing this shortly.
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Posted 5 years ago
Amazon is amazing! You can literally purchase just about anything with them.
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Posted 5 years ago
The bead I wanted was a Trollbead which was a green bead with a silver frog Prince with his crown on his head and it had gone out of stock! but, Amazon said they would get it in stock and they did do that quite quickly too at the original price as well. Well done Amazon.
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Posted 5 years ago
WORST WORST and THE WORST HOSTING COMPANY EVER!
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Posted 5 years ago
Because they had the items i wanted And the cheapest
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Posted 5 years ago
Really good after sales service and customer care. Trust them implicitly.
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Posted 5 years ago
Easy navigation of the website and quick delivery of goods
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Posted 5 years ago
I shop a lot at Amazon and 95% happy with everything I buy. However, I do feel Amazon should state where the item is coming from such as China. You only find out once the order is placed.
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Posted 5 years ago
Very happy with the my last order item.
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Posted 5 years ago
My orders come on time the goods are always spot on really good service, no more walking round the shops for me.
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Posted 5 years ago
Delivery was on time and item worked
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Posted 5 years ago
Amazon is rated 4.7 based on 1,368 reviews