Amazon Reviews

Name: Amazon
Rating: 4.67

4.7 Rating 1,367 Reviews

92 %

of reviewers recommend Amazon

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Metrics

4.7

Based on 1,367 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Amazon 4 star review on 27th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to shop. Quick delivery. Able to track delivery route Message and picture when item(s) are delivered”

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Posted 5 years ago

“The services that are received for the price of a Prime membership is quickly going down hill. Customer service representatives follow a strict script. Are rarely helpful and just end up solving your issue by giving a 5-10$ Amazon gift card. Essentially paying off the customer with the problem. Not providing better service and definitely not solving any problems. They continue to choose crappy carriers for shipping such as ONTRAC.”

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Posted 5 years ago

“Very happy with the service. Had a product issue that was handled immediately! Fabulous customer service.”

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Posted 5 years ago

“Efficiency and customers friendly”

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Posted 5 years ago

“La experiencia con Amazon ha sido siempre fantástica, precios buenos y envíos rapidísimos.”

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Posted 5 years ago

“So easy to do your shopping. They really have anything and everything for unbeatable prices, and it delivers it straight to your door. I haven't wasted time going shopping in ages and it saves me so much time!”

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Posted 5 years ago

“The best online retailer ever!”

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Posted 5 years ago

“Loyal customer for a reason. Great products, reasonable prices, tons of selections AND much more! 24/7 Customer service, Prime access option, viewable reviews on select products and sellers.”

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Posted 5 years ago

“Website is EASY to navigate on. Prices are so so. I find I can do just as good as on another website and I don't need to pay for top of the line service on there. Goods take time to ship! Shipping is VERY slow in most cases. It can be tough to delete an item once it's on there. Takes some doing. Prices are not rock bottom and often you can do as good on another website. Their Credit card is decent! You can often get interest free stuff over a certain amount of money. I like the way you can look at their books via look book. AWESOME so I know what I'm getting or want/don't want. Overall this is a decent website w/few gliches to deal with. I do try another website before doing my final decision. I only started doing this shortly.”

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Posted 5 years ago

“Amazon is amazing! You can literally purchase just about anything with them.”

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Posted 5 years ago

“The bead I wanted was a Trollbead which was a green bead with a silver frog Prince with his crown on his head and it had gone out of stock! but, Amazon said they would get it in stock and they did do that quite quickly too at the original price as well. Well done Amazon.”

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Posted 5 years ago

“WORST WORST and THE WORST HOSTING COMPANY EVER!”

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Posted 5 years ago

“Because they had the items i wanted And the cheapest”

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Posted 5 years ago

“Really good after sales service and customer care. Trust them implicitly.”

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Posted 5 years ago

“Easy navigation of the website and quick delivery of goods”

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Posted 5 years ago

“I shop a lot at Amazon and 95% happy with everything I buy. However, I do feel Amazon should state where the item is coming from such as China. You only find out once the order is placed.”

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Posted 5 years ago

“Very happy with the my last order item.”

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Posted 5 years ago

“My orders come on time the goods are always spot on really good service, no more walking round the shops for me.”

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Posted 5 years ago

“Delivery was on time and item worked”

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Posted 5 years ago

“Quick delivery”

Helpful Report

Posted 5 years ago

Amazon is rated 4.7 based on 1,367 reviews