Amazon Reviews

Name: Amazon
Rating: 4.64

4.6 Rating 1,386 Reviews

92 %

of reviewers recommend Amazon

Company Reviews

Questions

Metrics

4.6

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Write Your review

Tell us how Amazon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great up to date”

Helpful Report

Posted 3 years ago

“Incorrectly ordered a DVD complete collection. Upon returning it cost me 1/2 the product in shipment through Australia Post. I tried cancelling the order within minutes of processing it (minutes after checkout) so not too happy about that. Shipment was received and credited as expected.”

Helpful Report

Posted 3 years ago

“Processed correct product as quickly as possible even during the covid times. America to Australia went as smoothly as could be.”

Helpful Report

Posted 3 years ago

“Amazon has quality products and services”

Helpful Report

Posted 4 years ago

“I have been a customer for two years. I received every product on time and also in good condition. Discounts are also good. Compare sellers wisely and read reviews and also be prudent about the products you choose from the list and you'll be satisfied.”

Helpful Report

Posted 4 years ago

“I am cutting down drastically on buying from amazon because of the delivery/ duty charges. order something and it'll cost you double to be delivered. Ordred a lens filter WHICH I DID NOT order, It cost me nearly £15 to post it back. This is criminal, BE WARNED !! P.S. A LENS FILTER WAS DELIVERED WITH THE PACKAGE SLICED OPEN AND THER DROPPING OUT, THE DRIVER HAD JUST STUCK IT BACK IN. ATROSCIOUS.”

Helpful Report

Posted 4 years ago

“problem sorted immediately and without being trsnsferred from dept to dept”

Helpful Report

Posted 4 years ago

“Always deliver very fast”

Helpful Report

Posted 4 years ago

“Easy and quick delivery”

Helpful Report

Posted 4 years ago

“yes very good”

Helpful Report

Posted 4 years ago

“Great service, can buy everything that I need and what I don't need too jajaja, deliver on time most of the time.”

Helpful Report

Posted 4 years ago

“Love Amazon, love to find everything I need, with prime everything, flows better.”

Helpful Report

Posted 4 years ago

“smile and warehouse specials are good. positively the worst search experience available in online shopping ever.”

Helpful Report

Posted 4 years ago

“Bitter experience. Hard to digest. No staff cares for refund of money to customer account. Simply they provide reference number and inform us to contact Bank Branch. Whereas Bank says it will credit the amount of they receive from the sender. How long one should wait to get their money back is God only knows. Since 20 days I'm following it up with Amazon and it's of no use. Oh God please help me in getting back my money. Hope, Amazon Chief will help me in getting back my refund amount early.”

Helpful Report

Posted 4 years ago

“I returned an item back to Amazon as important parts were missing. Even after 20 days, I have not received refund. They are giving silly reason saying that, their responsibility is over by providing reference number and to contact the Bank. Bank says they are yet recieve the money. Imagine the fate of customer for dealing with Amazon Company. Worst service and they are least worried to ensure credit of refund amount to Bank. How long we have to suffer and who will help us. Request citizens to be careful before dealing with Amazon and for thier silly response. Totally worst experience with Amazon Company”

Helpful Report

Posted 4 years ago

“Always on time, can return errors, charge realistic shipping fees.”

Helpful Report

Posted 4 years ago

“I can't access my account for the third day. During this time Amzon sends the same otp codes that the system does not accept. This is real bulling. My facebook posts were wiped by Amazon, the managers who wrote to me did not help in anyway, they offered me to call a phone number that was not specified. Terrible customer support.”

Amazon 1 star review on 28th September 2020

Helpful Report

Posted 4 years ago

“I can't access my account for the third day. During this time, Amazon sends the same OTP codes that the system does not accept. This is real bullying. My Facebook posts were wiped by Amazon, the managers who wrote to me did not help in any way, they offered me to call a phone number that was not specified. Terrible customer support.”

Helpful Report

Posted 4 years ago

“They’re the best, very reliable and always on time!!”

Helpful Report

Posted 4 years ago

“amazing this site”

Helpful Report

Posted 4 years ago

Amazon is rated 4.6 based on 1,386 reviews