American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery well packed my kid loves the arizona tea range can't buy them in the uk and my son loves hershay's kiss's so thanks will order again”

Helpful Report

Posted 8 years ago

“There are a large number of products offering good value for money. Once ordered, the products were packed and shipped promptly and arrived in good condition. But I found ordering tedious. The web site interrupted me with videos and pop-ups, and when I finally reached the check out I could not enter a new delivery address. When I called their customer service number a got a "try again later" message. In the end I had to send the order to a different address and forward it myself at additional expense. Please improve your customer service. This could be so much better.”

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Posted 8 years ago

“Good selection, easy-to-use website, decent prices and good delivery. I am one happy ex-pat American! Nutter Butter cookies, who knew?!”

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Posted 8 years ago

“The company delivered quickly, and for Nutter Butter, very fresh. I was just in Florida the week before, and the cookies American Soda delivered were fresher and crunchier than the ones I bought in the Publix there. They also delivered more quickly than Amazon would have...based on what Amazon writes on their own website, and the price was more or less the same. That said...it's summer in the rainy season on the edge of the Everglades at this time of year. Nothing stays crunchy in S. Fluoride between June and September. The only negative was the price, but I expected to pay the that price here in Europe for these cookies, for a lot of reasons, which I won't explain here.”

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Posted 8 years ago

“Ordering my things was great, very easy to find everything I wanted. But I've waited 10 days for my order and theres been no sign of it arriving. I have no idea if its the post office or if its the company. Customer services are also very fast at replying and lettin you know whats going on.”

Helpful Report

Posted 8 years ago

“Brilliant customer service. Very helpful and great stock. Will definitely shop here again”

Helpful Report

Posted 8 years ago

“Excellent product and service from American Soda up to usual very good standard”

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Posted 8 years ago

“Good delivery and good communication”

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Posted 8 years ago

“Great service and great products. Will definitely be ordering again soon. :)”

Helpful Report

Posted 8 years ago

“Will ordering from them again very soon, great service.”

Helpful Report

Posted 8 years ago

“I still can't get my order. The delivery driver apparently "attempted delivery" twice when I was home. There was no note, and no way to contact them.”

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Posted 8 years ago

“I like to buy candys by your site because you have really much sweets from all over the world! Its only one thing, it would be nice if you send a message with tracking id also by guest order ;)”

Helpful Report

Posted 8 years ago

“Easy ordering process although quite a lot of items were out of stock. Would be great if there was a way to include a message: I ordered this as a care package for a friend of mine, but she had no way of telling who it was from.”

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Posted 8 years ago

“From ordering to receiving my items the service was good and I was kept informed along the way, thanks.”

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Posted 8 years ago

“Nice to have also Products from Mexico so we feel a little nearer at our origin now”

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Posted 8 years ago

“Still no delivery after two weeks. No confirmation about order, no feedback to my request where goods are. Poor customer support :-(”

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Posted 8 years ago

“everything arrived on time and perfect. thank you.”

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Posted 8 years ago

“Fast and safe shipping and the prices are good.”

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Posted 8 years ago

“Quick delivery. Competitive price. Was kept informed of the progress of my order.”

Helpful Report

Posted 8 years ago

“I Like the products that they do and the very quick delivery service I have had no trouble or disputes with the firm and I highly recommend them”

Helpful Report

Posted 8 years ago

American Soda is rated 4.1 based on 2,147 reviews