American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of goods only thing that lets them down is the delivery company they use”

Helpful Report

Posted 8 years ago

“Having had a small problem with an order I received, I contacted customer services and am pleased to say the issue was resolved quickly, efficiently and above all politely. I'll definitely be using this company again for these reasons, as well as because they have a huge range of goods I've struggled to get hold of elsewhere.”

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Posted 8 years ago

“Excellent service, quick delivery and fair prices”

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Posted 8 years ago

“Thanks for making it easier to have traditional American food products available to me in Germany.”

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Posted 8 years ago

“Unfortunately, my Experience hasn't been great, as I'm still waiting for my order, it was ordered 10 days ago”

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Posted 8 years ago

“I've only ever been able to buy Combos either when I've been to the US, or directly from there. So, Well Done American Soda for making it easier. Great customer service. Thank you so much.”

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Posted 8 years ago

“It's good to be able to buy candies in this country, especially when the price is reduced. One of my O Henrys was broken and a box of candy squashed, it did not matter to me but maybe some stronger packaging would help”

Helpful Report

Posted 8 years ago

“Not the cheapest website, but as it had all the items I wanted was easier to use just this one. Items arrived in padded envelope in around a week via 48hr Royal Mail, no paperwork included. One item was the wrong flavour, have emailed American Soda but as yet - 3 working days later - no response or even acknowledgement. As other reviewers have said, they really need to communicate with their customers and inform if products are out of stock/unavailable and deal with them when they do make contact. Am being slightly generous with 3 stars, but they weren't quite 'poor', more 'not very good'.”

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Posted 8 years ago

“Great delivery timing and product and super cheap!”

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Posted 8 years ago

“Well packaged item arrived as expected.”

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Posted 8 years ago

“Sick delivery and good products. :)”

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Posted 8 years ago

“Didn't receive order”

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Posted 8 years ago

“I was really pleased with the fast delivery.”

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Posted 8 years ago

“Half of my order was out of stock but I didn't find out untill the other half got delivered. Not very professional”

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Posted 8 years ago

“I love Arizona iced tea and American Soda allows me to have Arizona iced tea did I mention I love Arizona iced tea?”

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Posted 8 years ago

“Amazing food, amazing service!”

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Posted 8 years ago

“Ich habe vor mehreren Wochen bestellt. Von wegen also 3-5 Tage Lieferzeit. Aber das dachte ich mir schon... Ich habe für 60 Euro eingekauft ( für Weihnachten) und gleich mit paypal gezahlt. Erst danach habe ich Erfahrungsberichte im Internet recherchiert, wie dumm. Es kam weder eine E-mail, die meinen Kauf in irgendeiner Form bestätigte, noch Rückmeldung auf meine Anfragen via Kontaktformual auf der Seite. Telefon kann man gleich vergessen. Service also gleich Null... ich muss wohl ausgehen das meine Ware nicht mehr kommt, hoffe es aber dennoch. SEHR SEHR ÄRGERLICH & NIE WIEDER!”

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Posted 8 years ago

“Did not receive order, it was only when I enquired (twice) that I was told it was damaged in transit. All this took three weeks from date of initial order. System should be in place whereby American Soda proactively tell me my order is not arriving.”

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Posted 8 years ago

“Fantastic quick service!!!”

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Posted 8 years ago

“Great! My boyfriend loves them! Thank you”

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Posted 8 years ago

American Soda is rated 4.1 based on 2,147 reviews