American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service especially at this time of year, sweets brilliant but as usually very expensive for us to buy”

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Posted 5 years ago

“As always, excellent service. Product as described and yummy.....”

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Posted 5 years ago

“Good customer service and the order came next day which was handy as it was Christmas time. I would definitely buy from again.”

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Posted 5 years ago

“Majority of my order was fine but one of the chocolate bars I ordered was damaged and open, the other 2 of the same kind were severely misshapen. I was going to gift them to someone but I can’t really due to the state the game in and obviously the open one had to go in the bin. I’ve never been unhappy with an order from American soda until now tbh. Wasn’t great.”

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Posted 5 years ago

“The order was never confirmed via E-Mail [although I explicitly asked for a confirmation after not receiving one directly after the order]; I did the payment via Klarna. I wrote several mails to the customer Service until I got an answer. They claimed that they had done a refund (nearly 2 weeks ago); I never received my money back nor did I receive the products. I didn´t get any answer concerning the refund recently....very frustrating! I would not recommend this online shop!”

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Posted 5 years ago

“I never received an email confirmation about my order which was very frustrating and also because of that you don’t know when the parcels going to come. Not only that I was always charged twice for the same order and when trying to get through to customer service I had no luck, I emailed multiple times and tried to ring the number. As for some of the sweets and drinks you can actually buy then cheaper else where if you look properly. I won’t be using American soda again as I feel their unprofessional and I will not be recommending them simply for the fake that if you have any issues with your order you can’t even contact customer service at all.”

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Posted 5 years ago

“Good assortment, sometimes a Little Bit to expensive. Easy Form of Order and payment Short deliverytime.”

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Posted 6 years ago

“Order delivered very quickly. Have used American Soda more than once. Products all correct. Never usually have a problem however this order was delivered by Hermes. They barely pressed the bell and didn’t wait for me to answer. They actually threw my parcel at my door and reversed at speed up the road which was highly dangerous. I’m surprised my front door wasn’t damaged as I had cans in the order. This resulted in everything being squashed. Whilst still edible this isn’t exactly what you want when ordering food products.”

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Posted 6 years ago

“Reliably quick service. A taste of America is always welcome”

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Posted 6 years ago

“Nice range of products. The delivery was very quick and goods arrived in great quality. Will most definitely shop here again”

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Posted 6 years ago

“A*”

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Posted 6 years ago

“I've used American Soda for years and never had any problems.”

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Posted 6 years ago

“Great selection, reliable delivery. 100% satisfied customer.”

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Posted 6 years ago

“Absolutely amazing - one of the few places in UK to sell the best cinnamon sweets.”

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Posted 6 years ago

“It's all fake. I didn't get my items , nor do they reply to their emails. I tried to call them but no one replied to the call. Probably got scammed.”

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Posted 6 years ago

“Hi, I enjoyed shopping for American products at American Soda. Unfortunately though a lot of the products were either sold out or no longer obtainable. A few more types of Christmas candy for the coming season would be nice. I plan to place a further order soon.”

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Posted 6 years ago

“unfortunatly, what I wanted, was not availlable. But what I got instead, was great as always.”

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Posted 6 years ago

“Easy to order. Quick to deliver.”

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Posted 6 years ago

“Lots of good old American stuff in the webshop. But a lot of is out off stock”

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Posted 6 years ago

“The mystery boxes were amazing value and I'd certainly get them again. Mostly I use American Soda for getting Hawaiian Punch in bulk as you can't normally get it here but having seen the mystery boxes I've ended up getting 4 in total and recommending to friends who have also bought them.”

Helpful Report

Posted 6 years ago

American Soda is rated 4.1 based on 2,147 reviews