American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

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“I am very dissatisfied with their package service! The delivery has still not arrived!”

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Posted 8 years ago

“all the best. Am completely satisfied. Easy ordering and fast shipping. gladly again. With kind regards dirk garbe”

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Posted 8 years ago

“Great products, love the diet soda range (Dr Better is the best) fast service will buy again from American Soda.”

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Posted 8 years ago

“Fast and friendly delivery of fine treats.”

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Posted 8 years ago

“Delivery not good, arrived late saying couldn't deliver to work which is open 24-7 and packaging completely battered. Luckily the goods inside where not damaged!!”

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Posted 8 years ago

“Too expensive”

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Posted 8 years ago

“I just received the parcel I ordered. Whilst I am mainly pleased with the products, I have to say I am disappointed that two of the items received, Jiffy Pop Butter pop corn and Goldfish Flavour Blasted snacks are both out of date, the Pop Corn has a BBE date of October 19th 2016. As these were bought as gifts, an am now unable to give these two items. Also I do seem to have any order confirmation email which would of been nice. Good selection on website and reasonable delivery time, let down by the issues highlighted.”

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Posted 8 years ago

Hello. I have asked our customer care team to get in touch with you and sort this out first thing on Monday. We apologise for the out of date items.

Posted 8 years ago

“Impressiv fast delivery, but A bit expensive”

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Posted 8 years ago

“Easy to use website and very quick to arrive”

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Posted 8 years ago

“The use buy dates on 2 of the cake mixes had only 5 days left before they were out of date. Rather disappointed.”

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Posted 8 years ago

“Customer service was appalling, no email or communication regarding missing items. I had to call for a update a request a refund . Cake mix was what was advertised.”

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Posted 8 years ago

“I ordered something as a gift on a Monday night. I needed the items by Thursday, so I paid £6.99 for next day delivery. I was aware that this wouldn't be processed until Tuesday, but that would have still been fine, as I would have got it next day Wednesday. I called American Soda on Wednesday to find out what had happened to my order. There was no answer so I left a message. No one called me back. When Thursday came and I still had not received my goods. I called American Soda again. I explained. My situation and was told that my order was still with them. I was extremely disappointed. I was given a half hearted apology and told that my order would be with me the next day and I would be refunded the difference in delivery costs. Therefore I would only be charged £3.99 delivery. This made me extremely angry. I felt that American Soda's customer service was appalling!!!!! Not only had they fudged my order but on top of that they still had the audacity to charge me delivery costs. I will not be using this company again. Shoddy!”

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Posted 8 years ago

“I was able to buy several kinds of grape flavoured candy. This flavour is practically impossible to get in Poland, even in stores that specifically have foreign foods.”

American Soda 5 star review on 16th November 2016

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Posted 8 years ago

“Quick and cheap sweets that I can't get at supermarkets near me!”

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Posted 8 years ago

“Usability of Website, fast processing of order and of course the tase! :)”

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Posted 8 years ago

“Quick free delivery, however products are quite expensive”

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Posted 8 years ago

“Easy to use website and quick delivery, but discovered subsequently much cheaper elsewhere on the internet :(”

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Posted 8 years ago

“a lot of good products, very fast shipping! highly recommended”

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Posted 8 years ago

“Both me and my son have had many holidays in the us and like a lot of food items you can't get in the uk, ordering with American soda was easy, fast no fuss, very happy with my purchase”

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Posted 8 years ago

“Very fast delivery, friendly contact!”

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Posted 8 years ago

American Soda is rated 4.1 based on 2,147 reviews