American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery from UK to Germany. Very friendly and fast support via email. I will definitely order again. Thank you :)”

Helpful Report

Posted 8 years ago

“We always look forward to a delivery from American Soda ! It's just like being in the US ! It's always a quick delivery and always amazing service, and a fantastic choice !”

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Posted 8 years ago

“Your selection is good, when you have it on hand. Recieved my package on Sat. 23 July. Outside of package showed no evidence of damage. Opened box and found that it was ( VERY ) incorrectly packed. Ding dongs were put on bottom with a bottle of choclate syrup and pancake syrup on top of it. Needless to say the ding dongs were smashed flat as a cookie. All three boxes of saltines were damaged therefor I will be forced to eat a lot of soup. It`s impossible to spread peanut butter on crumbs !!!! Will have to reconsider really hard before I make another order from you. Have ordered several times from you but that will probably be my last unless you teach your personell how to pack items correctly.”

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Posted 8 years ago

“On time and as shown on the package. Top notch”

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Posted 8 years ago

“kids enjoyed most of the sweets, however the twisters were horrible, no flavour at all. The Razzles were disappointing as well. Good quick delivery though and well packaged.”

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Posted 8 years ago

“Items arrived in bubble letter and were COMPLETELY MELTED AND MISSHAPEN. Called their so called "customer service" and spoke to Michelle and Ashleigh who were RUDE AND HORRIBLE. WILL NOT BUY FROM THEM AGAIN AND I WAS A LOYAL 7 YEAR CUSTOMER.”

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Posted 8 years ago

“There forget Stuff i ordered and they also send me wrong Items. But Refund was very quick.”

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Posted 8 years ago

“Vielen Dank, bin sehr zufrieden. Werde wieder auf sie zurückkommen.”

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Posted 8 years ago

“Where is my Packet? I pay quickly but i dont get the order?”

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Posted 8 years ago

“Place order pay threw PayPal paid for delivery but still took over a week for the order to be delivered wasn't impressed”

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Posted 8 years ago

“Fast delivery, great range of products. Will definitely use again.”

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Posted 8 years ago

“The sweets were amazing, exactly what I expected when I ordered them. The reason for the two stars is the awful delivery, the box was wet from the drink being open and spilt, the pop tarts I ordered were crushed in their packet and the softer sweets had melted. I know that American Soda use Hermes for delivery, so there was nothing done wrong by American Soda, just the delivery. I hope to order again but expect the delivery to be exceptionally better than this time.”

Helpful Report

Posted 8 years ago

“Great service received, made telephone contact with American Soda about delivery dates and all information was correct as the goods were received on the stated date.”

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Posted 8 years ago

“Trouble free browsing, a comprehensive choice of products and straightforward online ordering process”

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Posted 8 years ago

“Usually it is very good but the delivery man left all the candy at our front garden in the 90 degree heat and it all melted”

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Posted 8 years ago

“The quality of the products was good as expected. Ordering and payment is an easy process, even with the webshop software being quite slow during ordering compared to the competion. Very poor is the offering of shipping information. There was no delivery confirmation and no information about the used parcel delivery service. So the delivery comes as a surprise and you have no chance to prepare for. There is definitly room for improvement.”

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Posted 8 years ago

“Easy to use, great selection and quick delivery”

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Posted 8 years ago

“Ordered sugar free Reeses Buttercups and Sugar free Hersheys chocolate. They were dispatched on time and delivered to my doorstep within five days. Tasted yummy too. Both chox didn't spike my sugars too high either.”

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Posted 8 years ago

“Orders allways delivered in good shape and everything in .”

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Posted 8 years ago

“I ordered a number of things from you I was happy with most of it but one of the items was all squashed and was a melted mess I threw it straight into bin.”

Helpful Report

Posted 8 years ago

American Soda is rated 4.1 based on 2,147 reviews