American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and great American goodies👍👍”

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Posted 6 years ago

“Products arrived damaged. Fuller fund was given.”

American Soda 4 star review on 16th August 2018

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Posted 6 years ago

“So far I liked the selection of American products, especially around BBQ. That's why I placed several orders so far. Ordering itself is no problem. - But don't dare to communicate. On their web-site I couldn't update my address and telephone number. The last order contained 3 Heinz 57 sauces. One of them showed a "Best By" date in 2 weeks (see the picture attached)! I called the number given on the web-site. An answering machine tells me that for quality purposes I should send an email. I sent 2 emails so far (info@americansoda.de). - No reaction!!! To none of them! Very disappointing.”

American Soda 1 star review on 16th August 2018

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Posted 6 years ago

“Love your products..and your delivery.Thanks hear you soon”

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Posted 6 years ago

“Loved all my items today. Thank you! Will purchase from you again.”

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Posted 6 years ago

“I have made a number of purchases from American Soda and have always been satisfied with the service, price and prompt shipping.”

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Posted 6 years ago

“Got my first order a few days ago really happy with the quality of packaging also they put in an extra tootsie roll will definitely be ordering more”

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Posted 6 years ago

“great service!”

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Posted 6 years ago

“Easy to order .very good delivery service. Will use again”

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Posted 6 years ago

“Quick delivery!”

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Posted 6 years ago

“Package came soggy, content half destroyed, no answer on 2 messages to the support, even after 3 days.”

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Posted 6 years ago

“Amazing choice. fast delivery :)”

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Posted 6 years ago

“Everything went Good. And tze package delivered Very fast”

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Posted 6 years ago

“I don't reserve it”

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Posted 6 years ago

“Customer service is none existent- literally. You phone the number, any time of day , and are greated with a recording telling you to email instead. When I placed my order I didn’t receive the email confirmation the web page stated I would be sent upon submission. So after an hour I rang. Then emailed. No response. About a 30 minutes later I suddenly noticed they also carried my favourite Ranch dressing. So assuming they hadn’t already worked on my order I again called, then emailed a request to add this extra item to my order. Two days later I finally received my order confirmation email but no mention of the extra items nor was the email seemingly in response to my very first email. The goods arrived 48hrs later but still no response from Customer Service about my additional item. I tried ringing again, but again received the same recorded message to email. So they only hurt themselves by missing out on a larger sale. There is no excuse for non existent customer service when your business isn’t a manufacturer just a middle reseller. Its a shame because , with the US products they offer we would have become a loyal and heavy user to stave of home sickness for my wife and daughter.”

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Posted 6 years ago

“Apart from throwing the package over the fence ans breaking the bars, it was ok”

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Posted 6 years ago

“SUPER FAST! It's hard to get hold of American cereal in the UK, especially the less known brands. I ordered 4 boxes of cereal and they arrived the next day! So pleased and was happy with the prices.”

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Posted 6 years ago

“Arrived on time and packaged well. Very happy with products.”

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Posted 6 years ago

“Einkauf #1801358078⁩ Dear ladies and gentlemen, I received my order last week from you. Unfortunately, the two steak sauces have a pull date of August 28 this year. For me this is not acceptable to receive food which has to be used within 2,5 months. This is also not realistic. The last time when I ordered it from you the pull date was 1,5 years in advance. Could you pls send me two new steak sauces with a longer pull date? Is it necessary that I return my two bottles? Could you send me a retour translucent then? Unfortately I have not received an answer to my mail up to now.”

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Posted 6 years ago

“The service of American Soda is great. It would be good if the articles were available all the time though. In my case it was the Cheerios Cereals. They tend to be sold out quite fast.”

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Posted 6 years ago

American Soda is rated 4.1 based on 2,147 reviews