American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

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“I am really satisfied with the service i have recieved ,easy to order and quick delivery”

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Posted 9 years ago

“I received my order and it was damaged and something in my order was leaking out of the box! I still haven't received my placement order!”

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Posted 9 years ago

Sorry to hear this. Please call us on 0161 359 3655 and we'll sort it out for you.

Posted 9 years ago

“Fast transaction, nicely and safely packaged. Could do with more stock choice as lots sold out, otherwise would have been 5 Stars!”

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Posted 9 years ago

“I love that I can get some of the stuff I miss most from back home, even though I'm out in an obscure corner of Northern Ireland. American Soda is great :)”

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Posted 9 years ago

“Die Ware war mal was anderes. Werde öfter mal bei euch was Bestellen.”

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Posted 9 years ago

“Happy with the products and the delivery. Would there be any chance of you importing Kraft Cheese Whizz into the U.K? I would definitely buy it.”

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Posted 9 years ago

“Pretty expensive food. Extremely slow delivery (I ordered the food on November 27th, but I only received it on December 7th, ten days later!). In the past, I got my order within 4 days, from England to Italy.”

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Posted 9 years ago

Sorry for the delay in delivering your order, Michele. Typically we deliver within 5 days so we apologise that yours took longer in this case. Sometimes delays do occur. :(

Posted 9 years ago

“outsanding service and quality...i would highly recommend”

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Posted 9 years ago

“Great seller. No issues, got product quickly.”

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Posted 9 years ago

“Great product at great price.Shipping was quicker than anticipated”

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Posted 9 years ago

“Products arrived quickly and well packaged. Would have ordered more but much of what I wanted was not in stock”

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Posted 9 years ago

“Loved all your products, really good service”

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Posted 9 years ago

“I have been using American Soda for a few years now. The prices run from good to ok for about half of the items, and the other half I usually find to be quite expensive, so that I either do not buy anything or look elsewhere. But obviously, in general, they are ok to do business with. My biggest complaint is "out-of-stock" items. So many times I log in, only to find MANY items out-of-stock. Ticking the "notify me when in stock" is really no help. I am in Germany and must always pay shipping. The notifications come item-by-item, and ordering it this way for me makes no sense because of shipping costs, so I simply don´t order unless the back-in-stock is my root beer, which is the only thing I order in great bulk. So, I will continue using American Soda, because no one else out there I have found can offer any better.”

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Posted 9 years ago

“Arrived on time so good delivery, A couple of the cans were dented and the sweets were a little wet, the box must have got damp, but overall I was pleased.”

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Posted 9 years ago

“i have been using this site for a long time now getting £50+ "care" packages as i like to call them every other month. I have always loved american food and candy and found it very expensive to buy it through other sites such as amazon and ebay but American soda brings all that searching and for a better price you can get what you want.”

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Posted 9 years ago

“I still am yet to receive my order nearly a week later. I am unable to track it but received somebody else's order instead- which contains nothing which I ordered! I have tried to contact but the phone forever goes to voicemail and my email has not been responded too. I spent a lot of money with nothing to show for it!”

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Posted 9 years ago

Hello Becca. We're very sorry to hear about your issues. Our customer service team is on hand to sort this out for you on 0161 359 3655 Mon-Fri between 9 and 5. Alternatively, please email customercare@americansoda.co.uk and we will get back to you within those same hours. Our apologies again for the problem with your order. The American Soda Team

Posted 9 years ago

“Thx for the quick and perfect service . Everything is fine. :-)”

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Posted 9 years ago

“Always a super speedy delivery - great communication and updates”

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Posted 9 years ago

“Always arrives promptly and well package . Good quality items. Many things are always out of stock though and now EU law has changed, no more A&W!”

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Posted 9 years ago

“can not fault the service at all many thanks . lee gibson”

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Posted 9 years ago

American Soda is rated 4.1 based on 2,147 reviews