American Soda Reviews

Name: American Soda
Rating: 4.07

4.1 Rating 2,148 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 3 items and one of them was the grape peanut butter and when I opened the box it was damaged and got me a cut luckily it wasn't my son who opened it or else he will get the cut. I alreadysent an email with regards to it but haven't get back from you's.”

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Posted 8 years ago

“Short best before dates less than 2 months were bought as Christmas gifts but would be out of date before then customer service response well they were in date when posted!”

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Posted 8 years ago

“I'm not satisfied. My order has not come yet.”

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Posted 8 years ago

“My parcel was lost when I paid for next day delivery. Still haven't been refunded for my next day delivery charges even though my parcel finally came 4 days late after being lost. Really disappointing.”

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Posted 8 years ago

“Rude and inattentive customer service.”

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Posted 8 years ago

“Was sent a wrong item, got in touch numerous times and was told the correct item would be sent to me, but months later still waiting for any kind of solution”

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Posted 8 years ago

“Delivery 3-5 days ... Its been 10 days And still not here”

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Posted 8 years ago

“I Got a wrong delivery. I recived 3 packets i my order instead of the 4 I have orderd. One of the packets was wrong. I have now been mailing with the Company several times, but the problem is not sorted out yet.”

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Posted 8 years ago

“Delivered broken and sweets had leaked or gone off due to air contact. when tried to email after directly copying email off website it bounced back because the email was wrong so couldnt even complain.”

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Posted 8 years ago

“I have not received my order. Something has obviously gone very wrong. Please either deliver or refund. Thank you”

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Posted 8 years ago

“I kept getting emails saying my order hadn't gone through. My order that I had paid for didn't dispatch for days because if the emails saying u hadn't paid when I had. I emailed you with proof of payment and ad no reply. Eventually through Twitter it got sorted. I will not be buying from you again.”

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Posted 8 years ago

“I first askef if you shipped to Cyprus and was informed that it was. Possible. The package never got sent out and my order was cancelled then it took a huge hassle to get my refund. If i hadn't payed through PayPal and opened a dispute i would have lost 50 pounds on nothing.”

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Posted 8 years ago

“I have place an order last Monday 29th August. I have not received my order.”

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Posted 8 years ago

“I would love to try the products I bought, but unfortunately, I still have to receive my order that I made last August 26. I wrote several e mails and they wrote me back just once, I was told I would have received my order within last week. Still waiting for it and asked for the ups tracking number twice but they did not reply. I really hope to get my order very soon since it was a birthday gift!! 09.08.2016 I've been asking for the ups tracking number since one week and they did not give it to me. Instead, they kept telling me I will receive the products soon. I am a new mad and disappointed costumer. Of course I did not receive my order yet. I want the tracking number or my money back. This is not a serious company! Valentina”

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Posted 8 years ago

“Still haven't received my order, courier states they tried to deliver,I was at home all day and no couriers arrived so that is nothing but a lie. Stated they would try again in 24 hours still not here and I've been at home the entire time,very poor service”

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Posted 8 years ago

“È da dieci giorni che ho fatto l'ordine ma non ho ricevuto niente!! Vi ho scritto per avere spiegazioni ma non avete risposto.”

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Posted 8 years ago

“everything was melted and way to expensive for the things. and the temperature was way to low to melt the things while transporting the things from the storage to my house, so it was alrady melted in the storage ;( the chocholate bars were also gray, which means they were to long in sun :( so the quality is way to bad”

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Posted 8 years ago

“You sent me the wrong item”

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Posted 8 years ago

“your delivery was very long plus the content inside was very minimal which didn't satisfy me. it was just bad.Also the cost for delivery was too much.”

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Posted 8 years ago

“Took 2 Weeks To Diliver Package And Emailed 3 Times”

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Posted 8 years ago

American Soda is rated 4.1 based on 2,148 reviews