Login
Start Free Trial Are you a business?? Click Here

American Soda Reviews

4.1 Rating 2,149 Reviews
76 %
of reviewers recommend American Soda
4.1
Based on 2,149 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat
Read American Soda Reviews
Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

Write Your review

American Soda 5 star review on 28th October 2024
Edwards Norton
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
Pretty poor customer service from my experience so far. I placed an order on 3rd December 2015, it is now the 10th and still no order arived. I have been given a tracking number but states that my order has be sitting idle in the couriers 'depot' for five days. American Soda have not given a personal or direct response to my complaint. Certainly no way to run a business when basic customer care is lacking.
Helpful Report
Posted 9 years ago
Hi Stephen. Apologies for the delay in delivering your package. Please give us a call on 0161 359 3655 and we'll sort it out for you ASAP.
Posted 9 years ago
I have been using American Soda since the beginning - especially for diet A&W root beer which they can no longer sell. Good prices and prompt delivery but they have often got the order wrong. Missing items, completely wrong items, wrong quantities - I have had it all. I used to recommend them but not any more - although I wouldn't go so far as saying that you shouldn't shop there. Shop around and pay attention to your order when you get it.
Helpful Report
Posted 9 years ago
Hi Kelly. We're very sorry to hear about your issues, especially as you are a long standing customer. Please call us if you ever have problems and we'll work hard to put them right.
Posted 9 years ago
I received my order and it was damaged and something in my order was leaking out of the box! I still haven't received my placement order!
Helpful Report
Posted 9 years ago
Sorry to hear this. Please call us on 0161 359 3655 and we'll sort it out for you.
Posted 9 years ago
American Soda is rated 4.1 based on 2,149 reviews