“Bought a $4k beast. The guys are so helpful and friendly. The initial sales consultation was amazing - really knowledgeable. Changes to my order were also stress-free. Order tracking was very clear on timings. Only thing I wish is that they had the option to bring it back in and upgrade/change for you. I would gladly pay for that!!”
“I purchased a Gaming PC from AmericanBuilds. It was very well packaged the system itself was clearly very well built, cable management was immaculate. I ran into an issue that I thought might be a faulty graphics card and support was very quick to respond and helpful.
Recommended.”
“Very user friendly interface, smooth order placement and timely updates. Be aware of the dates as they meant to be 10 working days to build my order took around 3 weeks including bank holidays.”
“Didn't appreciate the lack of transparency in regards to processing times BEFORE placing the order.
I used the PC for 2 days before it black-screened to a windows update. After contacting customer services I was told to fix it myself (admittedly with good advice on how to do so).
Overall I'm happy with my PC but I believe that's due to the specs I ordered more than the experience with the company.
This is the second time I've bought a PC from the company and likely wont be the last so I'm hoping it's better next time.”
“This is fifth computer I have bought from American Builds. Three Desktops and two laptops.
Also if you have technical problem the online technical support is excellent. I would not think of buying a computer anywhere ells.”
“This is the second time I buy from American Builds, I liked the way they present the options and how I receive frequent updates on where my order is up to.
The choices are very relevant to the current tech stack at the time which is important when buying computer equipment to last for many years.
I still have the PC I bought in 2019, only added more memory and more disks.”
“PC was made and delivered in a very timely manner. I could always check the website to see what building stage my pc at and any updates which was always very helpful.
I have been very happy with the pc built so far and there have been 0 issues. Thank you to the team at American Builds who did such a fantastic job!”
“This is the second time I have used Americanbuilds, my first order was 7 years ago. I have to say that communication was very clear, and the product (mid-range gaming PC) looks and performs great! My previous order, another mid-range PC lasted well for 5 years before it started to have any issues so I do not doubt these products last very well!
However, my parcel did arrive slightly damaged and delivery felt like it took forever (slightly over initial estimate), but in fairness that is just because I was so excited to get my new PC!”
“First time buying a pre built pc after years of using gaming laptops. Really easy process, clear pricing and what was particularly appreciated were the emails detailing the stages of the building process. The build itself is of great quality with the cables all neatly dealt with. Overall a really easy experience”
“Custom built PC supplied as described. Website provided progress status. Overall delivery took longer than expected at almost 3 weeks (ordered on 15th December and received delivery on 4th January.”
“My build arrived in fine condition and has yet to present me with any major issues or complications. The build is of excellent quality, seems to use good components, and was competitively priced. The build time was around two weeks, which was very reasonable given that I did not pay for any expediency. What little customer support I have needed has been delivered quickly enough. I can definitely recommend American Builds.”
“Amazing quality of service, easy to use website, great communication, packaging of parts is brilliant I've had 2 pcs survive dpd without a scratch. thanks guys!”
“The website was easy to navigate and there were useful prompts if there was an incompatibility. My computer was built exactly as requested and arrived, well packaged, in perfect condition. Easy to setup, my computer suits my current needs.”
“Everything was packaged securely and arrived in great condition. I was so excited so having a link where I could check on the builds progress was handy.”
“Very open to customisation and changing the order before it is dispatched. Good feedback on how the build is progressing, including pictures. Overall an excellent service, highly recommended.”
“It's very easy to build your own PC, the system prevents you from choosing sub-optimal configurations. Fast building, testing and shipping. Highly recommended”
