Hey dude!
Thanks for reaching out- not sure this would be a company issue, maybe moreso a product issue, but we would love to help! If you can email us at sales@ampedairsoft.com we can work on walking you through a fix or a possible replacement!
Hey dude! We always try our hardest to make every mystery box as great as we can but in your case with a 50$ purchase we can only do so much. We did see your note of trying to have us give you a full gun but we just couldnt do that :( However we did get you almost 70$ worth of stuff in your box! If you still want to chat about this you can email us at sales@ampedairsoft.com
Heyo! I was looking at your recent order for our 50$ dollar mystery box and didn't see a line, but we give out free pens that we made from our lines that you might be confusing that for :)
“Amped has been great! I have used them for many things throught the years. Everytime amazing services and super fast ship times!
UPDATE:
I changed the overall rating of Amped from a 5/5 to a 3/5. I did this because, although service has been incredible, I recieved an email from them after submiting my review of the HK416A4 and some mags i bought at the same time. I rated the gun a 4/5 and the mags a 3/5, stating
"
Good afternoon, Milan.
We here at Amped have seen your most recent review, and are requesting you revise it to more accuratly reflect your impression of the product. Reviews of such ratings look poorly on our website and may deter potential customers. If you would be so kind as to adjust this at your earliest convienance, that would be apprieciated.
Thanks,
Your Amped Team
"
This is extremely innapropriate and in my state that can be illegal (depending on how it was done).
I will continue to use amped as long as I don't get another email asking me to adjust my reviews to make Amped Airsoft look better.”
In your $250 mystery box we got you a $168 rifle and a lot of accessories to run the gun as well. We find the Specnas to be very reliable and of good value out of the box. As always, if you wanted something specific we encourage you to straight out order it. Or if you wanted a higher end replica, buying a higher value box would help to get you that.
“I was testing therecoil spring guide rod to the Vfc glock 17 it didn't slide all the all the back and didn't lock back with the mag so what I did was using my superfuel to melt the glue that was on the top the spring rod after that it came loose test the rod again it lock back with the magazine.”
Hey dude!
Thanks for letting us know, but I thiiiiink this is supposed to be a product review and not company review :) However, we appreciate the heads up on the modification that needed to happen to get these bits to work!
-Logan 🦄
“really hard to work with especially with the micro gen 2 regulator and if i want to adjust my pressure i would have to completely take apart the grip which sucks so bad. I wish the regulator part could be detacheable from the top portion of the grip. Wouldnt really reccomend over the other options but it feels great and sturdy and looks really good.”
Hey dude!
Sadly we can't help what happens in transit, so maybe them 3 stars is meant for UPS lol. We will go ahead and take care of this for ya-
-Logan
We are sorry to hear about this situation!
I hope that you inquired about this issue with us over email or phone! Our team is here to help with any issue such as this. We our in every weekday from 8 a.m. to 4 p.m. and would love to be able to provide you with a replacement or refund for this!
Our email is - sales@ampedairsoft.com
Thank you so much for the feedback and we look forward to helping you further! :)
“Items Arrived with paint defects sadly for being a $240+ pistol. Very sad about that but I have down the Amped swap on items before and it’s not like Amazon where they ship another out when yours is out in the mail. It is a long process with return shipping inspection then sending you another item”
We are very sorry to hear about that Gaebrial!
Feel free to reach out to our customer service team for any issues especially with a paint defect on a brand new item.
sales@ampedairsoft.com
Our return policy has become a bit extended as of recent because of certain situations where we send people a new product and they do not send their old product back. It creates a multitude of issues for us and we try our best to avoid that.
Thank you for understanding and especially for the feedback! It is always greatly appreciated and our team will continue to do our best to provide great products for our customers. Some manufacturers do have some bad "batches" sometimes and it really sucks when we hear about that.
Our customer service team will do whatever possible to ensure that we can find a great resolution that is acceptable and ideal for you! :)
“Shipping as expected but upon arrival part of the trigger mofet/mechanism was broken. Stuck on 3rnd/full auto only other than that it looked good. Contacted customer services 👍”
We are sorry to hear that you are experiencing issues! Our team will do everything they can to resolve this issue in a satisfactory way for you.
Thank you for your feedback!
“I got an article 1 and when it came it had the tag detached and was missing the dead rag they usually come with. This lead me to believe that the gun was returned by another customer and got sent back out. This would be fine but the gun was really inaccurate when I got it. I had to send it to Wolverine to get it fixed. It works better now but probably isn't as good as it should be. I recommend getting this gun from somewhere else. It's a great gun but not worth the risk from amped when its a 800-dollar product.”
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