Anchor Vans Reviews

Name: Anchor Vans
Address: Anchor Vans A4 Bath Rd Padworth Reading, Berkshire, Reading
Rating: 4.44

4.4 Rating 202 Reviews

92 %

of reviewers recommend Anchor Vans

Company Reviews

Metrics

Info

4.4

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01189710230

Email:

website.enquiries@anchorvans.co.uk

Location:

Anchor Vans A4 Bath Rd Padworth Reading,
Berkshire
Reading
RG7 5JF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our second van purchase since last year. I am a returning customer. And the reason for this is Stan. He's brilliant!. Once again I am impressed by the smooth transaction. There is no rush or pressure with Stan. Very calm and always professional. He can be relied upon to give advice and take responsibility for the sale. I felt able to put my trust in him. His telephone manner is exemplary. I would recommend anchor vans without hesitation. Thankyou for a wonderful service. P.s give that man a pay rise and tell him 'sue says hello' :) Kind regards Sue Martin”

Helpful Report

(Stan Downey) - Posted 9 years ago

“We have used Anchor Vans since 1990 and have purchased numerous vans., sometimes unseen until delivery ,fully trusting their guarantee. Their knowledge and customer service is always 100% and the quality of vehicles always great , and I am fussy! So keep up the great work, heres to my next purchase Andrew Delve MD Oakley EMS Ltd”

Helpful Report

(Stan Downey) - Posted 9 years ago

“Very good. Thanks.”

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(Stan Downey) - Posted 9 years ago

“Still waiting to here back about the missing hinge cover for the rear door ?”

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(Wayne Garnham) - Posted 9 years ago

“Got the impression from Wayne that he was doing me a favour selling me the van. Any concern I raised was met with the response " All we,re talking about here is a £3000 no vat van". Getting any information was like pulling teeth. As a new start-up sole trader £3000 is a huge outlay for me. By the way, I,m very happy with the van, just not the customer service.”

Helpful Report

(Wayne Garnham) - Posted 9 years ago

“Michael made this a quick and easy process. He was Very helpful and informative .”

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(Michael Doidge) - Posted 9 years ago

“Excellent after sales service. Reported a faulty back door light cover months after buying my van and received a cheque in full payment for replacement within 24 hours of supplying receipt. Wish all businesses were like this!”

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(Michael) - Posted 9 years ago

“I thought your salesman done a great Job, very polite and kept me informed throughout.”

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(Steve) - Posted 9 years ago

“No pressure salesman excellent.”

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(Carl) - Posted 9 years ago

“Hello! I'm very pleased with the van but a little disappointed there was no movement on price( but that's what your salesman job is to get most out of me, maybe next time I will get a better deal)! The service was great and if I want a van again I will be back! Regards Tyrone”

Helpful Report

(Wayne) - Posted 9 years ago

“My dedicated saleman, Michael, was very professional, responsive, helpful and courteous throughout my transactions with Anchor Vans, from my very first call or enquiry to the final handover of my smart, gleaming van. All aspects of the purchase were hitch-free and the stages of the transaction flowed with timely and seamless precision. Michael collected me from the train station as arranged, and as soon as I alighted from the train. I drove my van off the premises well within the hour. I cannot praise Michael and the company more highly. The quality of service provided is world class and I am delighted with my van! Thank you so much, (RS from East Sussex, May 2015).”

Helpful Report

(Michael) - Posted 9 years ago

“From the moment we phoned up Anchor Vans i knew this was a professional company to deal with. peice of mind and a guarantee. Only with Anchor vans and the sales man who dealt with me to the hand over was A class. Thanks again”

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Posted 9 years ago

“Carl was good at keeping me informed of what was going on with my van. It arrived in the condition stated in the online advert. I will consider using you again when I need a new van.”

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(Carl) - Posted 9 years ago

“Very Good in difficult circumstances as our original salesman had to swap over to a new salesman for personal reasons. The van has been mechanically overhauled to a high standard. My only complaint was a faulty window had been missed and my own mechanic is rectifying this as it can be opened externally compromising security. Overall though satisfied and would have awarded a 5 if the window had been picked up upon inspection by your team”

Helpful Report

Posted 9 years ago

“Easly to do deal with .no hassle .just wait for van to turn up”

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(Steve) - Posted 9 years ago

“Carl was Very helpful very efficient as he was the last time we visited to purchase vans from your company a pleasure to do business with Neil Trudgill”

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(Carl) - Posted 9 years ago

“I am very happy with the van. The salesman Steve Gladwin was very straight and direct to deal with. I had a couple of small issues when I purchased the van which he promised me would be sorted out. True to his word he did everything that was asked and also very promptly. The customer service I have received from Steve has been outstanding and I wish him all the best in the future. I am glad that I made the journey to Padworth to get my new van and would not hesitate to go back . Dave P”

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(Stevie G) - Posted 9 years ago

“This is the second time I've delt with Stan,very professional and fast service, and friendly . Smooth transaction from enquiry to van being delivered . Couldn't ask for better service. Thank you.”

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(Stan) - Posted 9 years ago

“Very courteous and helpful. The only let down was the spare key which has still not been sorted out as promised. The key has not been programmed properly even though it has been fully paid for. We were told the person who programmes the key will be in touch to meet up somewhere so he can re-programme the key. This has still not been done. I would very much appreciate a follow up. Regards, Manmohan”

Helpful Report

(Stan) - Posted 9 years ago

“Have dealt with Anchor Vans and Stan previously we would be very happy to buy our next van from you.”

Helpful Report

(Stan) - Posted 9 years ago

Anchor Vans is rated 4.4 based on 202 reviews