Animed Direct Reviews

“ I ordered vetoryl for my dog jenks on a live subscription and express delivery and they took 10 days and left my dog with no medication when I rung to complain they hung up on me for being annoyed and haven't yet reimbursed me for having to buy my dogs meds over the counter at my vets, Anna the woman I spoke to was completely unsympathetic ”

“ 5 days after l check my account after not having any emails back regarding delivery only to see its not even been processed yet. ”

“ Still waiting for delivery after 7 days - never had this problem before - always received emails advising off anticipated delivery - the new web site is not as user friendly as before - will be changing my supplier ”

“ Absolutely disgusting service!! Will use animed again! I placed an order on Friday and paid for express delivery and it hasn't arrived. ”

“ Had to get extra tables from the vets while I wait otherwise my dog would now be dead!! My money went out 4/12/24 with fast delivery so I got it next day. ”

“ Ordered on fri 6th sep for tue delivery as I was going away . ”

“ They don’t answer phones. They do t answer emails . Are they even a real company if you can’t get hold of them. ? They charged me extra for express delivery but informed via standard email to everyone everything is delayed. I am very concerned ”

“ Lack of care. They sell medication not candies therefore service should be efficient. Their waiting time so too long and you don’t get to find it out when you pay for order and only like 2 days after. Service that I paid express delivery is now 9 days and they won’t me to cancel it and reorder. Obviously you have to wait 10 days for refund and pay again for another order. I will not use their service again surely ”

“ Ordered several times prescription meds service been good although have been let down once before for canninsulin delivery issues. ”

“ This was my first order with Animed and it was just hassle from start to finish. They are difficult to contact, everything seems to take 48 hours to be actioned and they charge for express delivery which is misleading because their internal processes are anything but express. It cost more to use your own Vet for prescriptions for sure, but it is a lot less hassle than dealing with Animed ”