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Animed Direct Reviews

1.6 Rating 249 Reviews
C
Happiness Grade
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Phone:

01379 871051

Location:

-, - United Kingdom

C

Customer Service - Average

64.71%
Industry Average
Have been using Animed for about 4-5 months now and we're extremely satisfied with the service đź‘Ť
posted 2 years ago - Jenny Hagger
I have been buying from Animed Direct for a couple of years, it’s always been very good, lots to choose from, the cheapest for what my cat needs (Royal Canin food) an fast delivery. Customer service is excellent too. Highly recommended 👍🏻
posted 2 years ago - Wai Ip
Customer service is non existent. Can’t get through on the phone always 6th in the que , don’t reply to emails, I paid for next day delivery still waiting a week latter, but they don’t seem to have a problem taking your money, won’t be using them again. ReOrdered from another company and got it the next day, now I want my money back.
posted 4 years ago - Anonymous
Have now placed 20 orders with Animed each over ÂŁ100 and not had a single problem as of yet. My St Bernard relies on the Meds I buy from them and therefore good service is critical to me and I continue to buy from Animed with confidence
posted 4 years ago - Graham Cullimore
Never had any issues and have ordered many times. Quick and efficient service and delivery. Very easy company to deal with. Thank you.
posted 4 years ago - Emilia Sams
I cannot speak more highly of this company , this , in all aspects of their service .
posted 5 years ago - P hillcox
This is the first time ordering with Animed and I am very happy with the great service and fast delivery of Apoquel for my Golden Retriever. So much cheaper than tablets from the vet.Will definately be ordering in the future. Thank you very much.
posted 5 years ago - Anonymous
Dear Sir I have been ordering cat food from Animed Direct for many years now. Not only is their product of the highest quality, but the service is excellent too. My order is always delivered to me within a few days of placing it and I would highly recommend this company to anyone who is looking for a top rate service.
posted 6 years ago - Mrs S Symons
After having problems accessing my dog’s prescription online, I struggled for a few days to get through on the phone. It seems the new website was having teething problems. The customer service advisor I spoke to was very helpful and made sure I received the urgently required medication the following day.
posted 6 years ago - Anita H
Excellent service and prompt delivery
posted 6 years ago - Caroline Newlands