Ann Summers Reviews

“ The customer service was amazing and Halle was very helpful in the Trafford centre store. ”

“ Soph and June are a Credit to Anne Summers and went over and above to provide Excellent customer service on Thursday 19/12/2024. I have recently lost a lot of weight and Soph and June could not do enough to help and were extremeley Professional and helpful. I will definately shop in this store again and recommend to friends and family. Thankyou so much, Soph and June, you made me and my boyfriend's day xx ”

“ Amy B was amazing in her customer service today and went above and beyond to help my sister and I find the right sizing. Incredibly helpful and very happy with the staff in the store. ”

“ Excellent service very professional. Makes you feel at ease like talking to a favourite relative. I didn’t realise I was wearing all wrong sizes till Caroline sorted it out ! I will definitely be going back. I felt much better on the way out than on the way in ”

“ Chloe at the Nottingham branch was fabulous, with a brilliant bra fitting followed by help in choosing the rest of the items I wanted. I am 100% happy with the fit of the bras and the service provided. Highly recommended! ”

“ Hello Ann Summers - THANK YOU IVY IN THE CANTERBURY STORE - KENT!! Very Happy Customer thanks to sales lady Ivy!! It is about 7 years since I went into an Ann Summers shop and last time I did it was Westfields London and I found the staff to be a bit over familiar calling me darling etc. Despite the bras being very good quality I didn't go back as a result. However, yesterday I was shopping in Whitefriars Canterbury Kent and decided to go in to see if I could get a decent bra. I was served and fitted by a young woman called Ivy . She was absolutely brilliant and not only found me the right size bras - but on request matched the 5 bras, I went to not purchase, with underwear. I spent about £135.00 and because of SUCH EXCELLENT SERVICE FROM IVY I have gone on line and spent the same again in underwear - now having the sizes that fit me perfectly!!! AND THANKS TO IVY - I will remain an active purchaser - I do hope Ann Summers reward and look after such excellent staff when you have them on board!!! ”

“ Popped into the shop in Peterborough on a brisk November morning and was pleasantly surprised by the attentive service after having looked on the asuk. ”

“ Visited your Cardiff City centre store with my wife and Carys was amazing. Nothing was to much trouble, exceptional customer service. A great example of how you should be treated as a customer. Please continue to get the bigger sizes and not just the size 6-8. 5***** ”

“ I visited the Oxford Street store in London and the very helpful female assistant helped me choose a sexy maids and a school girls outfit to try on in the changing rooms.I felt really sexy in them as I also had on my Ann Summers stockings suspenders and frilly edged lacy thong and she didn't mind me taking pix of myself dressed up.She said if they sold high heals I could have tried them on as well.Excellent service. ”