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Annah Hariri Reviews

1.1 Rating 680 Reviews
1 %
of reviewers recommend Annah Hariri
1.1
Based on 680 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 3%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Annah Hariri Reviews
Visit Website

Phone:

+905416924955

Email:

feyza@annahariri.com

Location:

Turkey, ,

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Anonymous
Anonymous  // 01/01/2019
I ordered a dress and it did not come as it was looked in the post, so I request an exchange for it. I shipped the dress back for 22 dollars and waited for the next one to arrive. It arrived today. It took weeks for you to process the return and ship the second dress to me. However, the dress I requested was a large size, which is supposed to be US8, but the one that arrived is US4. I already paid one shipping fee and even picked a cheaper dress to exchange. Now I can not reach any customer service to resolve my issue.
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Posted 1 year ago
I ordered 3 dresses longg time ago,only received 1 dress. I’m still surprised Anna Hariri is still active. When I sent my email it was never replied,and my money was never refunded. Please do not buy from this website. To me it’s a major big scam 👎🏻👎🏻👎🏻
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Posted 1 year ago
Trashy quality since they moved to differ factory. Awful customer service - they are very rude! Blocked me on every social platform after I wrote in comments that they did not shipped my dresses. By the way, the dresses I ordered more than 2 years ago never got shipped to me. So, one day I got mad about this situation and wrote them comments under their posts in instagram and YouTube asking where are my dresses? No swear words were in my comments, but they deleted my comments immediately 😂 Now I am just laughing at it, but back then it was not funny at all. I mean, when I spend my money to buy something, I expect to receive the item, right? They had promised on their website to their customers to receive new dresses before Eid (Muslim holiday) but AnnahHariri are liers and scammers. I didn’t receive my dresses for Eid that year and I would never have receive them unless I would get very mad at them that day and commented on social media. If you just write an email to they customer service - they ignore you 100%👍 I will never order from them again and I am telling everyone I know about these scammers. They shipped different dresses for me 3 years after I ordered original dresses because they did not have any of those in stock anymore. Quality is trashy. They used to pay attention to details, for example even they buttons used to have their company name on them. But now it’s just cheap materials, bad sewing, nothing to look at. All what’s left is retouched pictures on their website concealing miserable textile quality and sloppy sewing.
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Posted 1 year ago
Very bad quality not same like photo on site. . Very decieving
Annah Hariri 1 star review on 11th June 2023
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Posted 1 year ago
Product is cheaply made, and return policy is not customer friendly, you have to pay for the shipping and then they will deduct the cost of shipping from the refund.
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Posted 1 year ago
I wish I could give negative stars to them. This company is a fraud. Please do not buy from them. I had placed an order and had to cancel it since my order was not dispatched on time. Despite of thier promise to issue a refund in 14 days, I never got a refund. They steal money from people.
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Posted 1 year ago
Ordered a sale item. Received my order in 2 weeks. Beautiful dress just as pictured. Great quality and nice fitting. Looks very elegant and I am very happy with the purchase. Their full priced items are pricey but the sale price was just perfect.
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Posted 1 year ago
Bezint eer je begint... Ik heb 3 jaar geleden 5 jurken besteld voor ca E300,-. Krijg ik aan de deur van de bezorger te horen dat ik eerst een naheffing moet betalen van meer dan E300,- eer ik mn bestelling kan ontvangen. Blijken ze de Turkse lira-teken te hebben vervangen voor een dollarteken wat zeker 3 nullen achter het bedrag bijkomt en moet ik daar 350 aan extra tax voor betalen. Eindeloos contact gezocht door zowel mij als de bezorger DHL bij het collegabedrijf DHL in Turkije en bij Anna Hariri, maar nauwelijks een reactie. Pakket heb ik dus niet geaccepteerd en werd geretourneerd. Nooit meer een mail of cent van hen gezien. Bespaar je het verdriet...eer je zelfrespect
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Posted 1 year ago
What a scam of a website! Firstly, you pay $80 for clothing the quality of what you can buy on shein for $15. Second, the sizing is horribly off. The pants were completely see through even with the top covering the pants I did not feel comfortable with them. So of course, I initiate a return…on the website it says you have 14 DAYS to return you package. When I got their email saying my return was “approved” they state you have only FIVE DAYS to return the package! Then, shipping was $10 from Jersey to Florida! To return the package they only give you a return address. They don’t even provide you with a return shipping label. I ended up spending more on this outfit than what was needed. They make the return difficult in order for people to keep the clothing. Complete scam of a website and would NEVER order anything from this website again. I will also be letting everyone around me what a scam these people are! Oh and don’t bother calling the phone number provided because it doesn’t work!
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Posted 1 year ago
Please do not order from them. My mother and I placed order back in early 2021 and have yet to receive all of our items. We’ve emails and called soooo many times and they have. I responded. I reached out a week ago requesting a refund and again.. no response. It awful ! I feel like they just steal people money
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Posted 1 year ago
Am glad I got my package on time! After I placed my order and it was being in the process I came to read the reviews and I was kinda skeptical but am glad it came in 12 days, if not included the Saturday and Sunday when I place my order I think the delivery time is pretty decent.
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Posted 1 year ago
After reading these reviews now I regret making my purchase here, it is a shame I thought this company was legit. With over 6000 horrible reviews about the same complaint you would think they would care to fix the issue but unfortunately this sounds like a huge scam! Hopefully we can action to report it to the BBB or have them banned from the US. The phone number on their site for US customers is a cell phone which was never answered. They provided a tracking number which says “item not received at the carrier “ which is the UPS. Which means they just created the label with NO intention of sending my packages!! I kept emailing them, first few emails they responded but they stopped responding and instead sending me an automated email saying not to forget to check out my items in my art, same items I already paid for a week ago. Horrible!n I will dispute with my bank by Wednesday if I don’t get my items. Eid Mubarak!
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Posted 1 year ago
Worst Customer Service and Incorrect Website Description. Ordered a dress recently and chose the size based on the size chart on their website which mentioned a 106 cm bust but when the dress arrived it was 115 cm. It was so large my wife couldn't wear it and when we contacted them they took no responsibility and told me the only option was to pay two more shipping fees (twice the price of the dress) to exchange for another size. Worst customer service ever.
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Posted 1 year ago
I ordered from Annah Hariri over 2 years ago and never received my order. Emailing them trying to get help was completely useless. Hundreds of hard earned money completely stolen. Beware of being scammed. It’s been years and I should move on but it’s honestly so frustrating seeing all the ads they put out trying to continue to get new customers
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Posted 1 year ago
No hems in the dresses. The skirts drag on the ground they are so long. I had to take them up myself before I could wear them. No invoice included in the box. Huge rip off. Don't waste your money
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Posted 1 year ago
I have always received orders from Annah Harriri except during pandemic I received all the wrong ones. Anyways they refunded me back and I was able to order and received what I ordered. The only thing I do not like is they do not have different lengths like Aab Collection and many others do. I am tall and a 58.3 inches is the tallest it runs. They won't make any exceptions. NS
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Posted 1 year ago
Scammers, I paid 3 years ago
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Posted 1 year ago
I ordered 4 dresses in June 2020 us7682. I received 1 out of 4. Still waiting for the rest or a refund.
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Posted 1 year ago
I had extremely bad experience with Annah hariri. I placed an order for 3-4 dresses in October, 2022. And I am still waiting for either the clothes or my money back. This company is fraud and they scam people of their hard earned money. They have no shame at all. I have left so many emails never received an answer back. The calls went unattended. Extremely unprofessional. Deceiving people is not good Annah hariri. You’ll not enjoy the hard earned money you robbed. Order US95359
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Posted 2 years ago
When I placed my order I never recite any email with an order number and no receipt later with my order. I didn’t like the dress becatof a very low quality material and wanted to return it and they refused to return it cause I have no order number or receipt. Seems like not sending a receipt was all planned. So that I can’t return the order. I’ll keep on posting about them where ever I can
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Posted 2 years ago
Annah Hariri is rated 1.1 based on 680 reviews