Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 415 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in solving our customer's missing part. Smooth process, and the customer was happy.”

Helpful Report

(Anstel) - Posted 4 days ago

“I got my pram connector in 2 days so I’m super happy with the delivery speed. It was really handy to get it in time, thank you!”

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(Anstel) - Posted 2 weeks ago

“Fast shipping and smooth delivery. Supurb quality products. Thank you!”

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(Anstel) - Posted 3 weeks ago

“Prompt service in response to a missing part query. Quick delivery to rectify the issue.”

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(Anstel) - Posted 1 month ago

“What an easy purchase and my daughter loves it because the wheels are brand new! Thank you Anstel.”

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(Anstel) - Posted 1 month ago

“We’ve been using the GB stroller and loving it that we bought the same one for our second child for travel purposes (and for local outings). aww had some issues with the wear down of the wheel and Anstel were so great to deal with! they provided a replacement stroller as it was still within the warranty period. Will definitely be a continued customer for future purchases!!”

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(Anstel) - Posted 1 month ago

“Customer service is exceptional”

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(Anstel) - Posted 1 month ago

“So responsive and such helpful service”

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(Anstel) - Posted 2 months ago

“always helpful”

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(Anstel) - Posted 3 months ago

“Fantastic response to my online query and equally swift delivery.”

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(Anstel) - Posted 3 months ago

“Item was exactly as described and didn’t take long to arrive. Very satisfied”

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(Anstel) - Posted 3 months ago

“Fast service and very easy to deal with.”

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(Anstel) - Posted 4 months ago

“I had a fantastic experience with Anstel! I reached out about adjusting my order, and their team went above and beyond to help me. They quickly added an extra item to my order without any fuss and kept me informed throughout the process. Their responsiveness and friendly communication made the entire experience smooth and stress-free. I highly recommend Anstel for their excellent customer service and dedication to ensuring customer satisfaction!”

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(Anstel) - Posted 4 months ago

“Amazing customer service. The process was seamless. It’s been a while since I’ve received such great service.”

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(Anstel) - Posted 5 months ago

“Exceptional customer service from Cheryl. Thank you.”

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(Anstel) - Posted 5 months ago

“Love how sturdy and stylish the gazelle pram is. So many ways you can adjust the pram too. Highly recommend!”

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(Anstel) - Posted 5 months ago

“Very good experience to first seeing the products at the melbourne Baby Expo, and decided to go with a Cybex pram and some baby rest accessories. The order was delivered within 2 days and all looks excellent quality. Appreciate the excellent service and the fast delivery.”

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(Anstel) - Posted 6 months ago

“I am really disappointed in what I recieved in the mail. I ordered replacement pram harness pads and instead of receiving original Cybex harness I recieved a cheaper alternative which looked nothing like my original harness pads.”

Helpful Report

(Anstel) - Posted 6 months ago

Hello Arzu Thanks for taking the time to leave your feedback. It appears you may have been supplied the incorrect product. Our team are looking into this for you and will be in touch with you very soon via our Support desk: support@anstelbrands.com.au Thanks

Posted 6 months ago

“Excellent customer service Cheryl”

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(Anstel) - Posted 6 months ago

“Impressed with the customer service and genuine care for solving customer queries.”

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(Anstel) - Posted 6 months ago

Anstel Brands is rated 4.8 based on 415 reviews