Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 404 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 4 star review on 8th October 2024

Aldrich

Anstel Brands 5 star review on 5th July 2024

Bec B

Anstel Brands 5 star review on 1st June 2024

Jenny B

Anstel Brands 2 star review on 28th March 2024

Victoria S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved our highchair, best price we could find and delivery was unbelievably quick.”

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Posted 3 years ago

“My experience was with a prompt response and professional.”

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Posted 3 years ago

“extremely helpful”

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Posted 3 years ago

“Absolutely love the quality and design of the Bailey Cot and Chest of Drawers. A special thank you to Daniel from Anstel Brands who was incredibly supportive, helpful and ensured everything was ready for me prior to our baby’s arrival.”

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Posted 3 years ago

“Hayden was really helpful. Problem was solved timely with professionalism.”

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Posted 3 years ago

“Baby still on her way but the craddle is now complete and my new granddaughter will get to sleep in the same craddle as her mummy did. Very easy to order and on time delivey”

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Posted 3 years ago

“Thank you, Hayden for your prompt and knowledgeable assistance with my many questions. It really helped to clarify the right product to purchase.”

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Posted 3 years ago

“Quality custom made bassinet mattress. Jig just recommend”

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Posted 3 years ago

“Amazing service!! Daniel assisted me and made my purchase so efficient and easy. Thank you!”

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Posted 3 years ago

“Following a disgraceful customer service experience with a retailer where I purchased the Duocore bamboo cot mattress, I decided to escalate issue on to Anstel. My complaint was handled by Daniel in the Customer Service team, in a prompt, professional and efficient manner. Thanks for taking accountability and action with a speedy resolution, given my baby is due in weeks.. So many slack, lacklustre and unprofessional people that are not equipped to work as the face of a brand - sets a very ill impression on a business…Word of mouth will make or break a business….Well done Daniel you’re an asset to Anstel and definitely deserve a promotion!!! 5 Star standard of service 👏🏾🙌🏾 Eunice Georges Hall, NSW”

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Posted 3 years ago

“I’m so glad I made the decision to purchase DuoCore. Since using it my baby has been sleeping so well it’s amazing. It arrived very quickly and changing sheets is so easy as the mattress is so light.”

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(Anstel) - Posted 3 years ago

“Item described as expected. Would have been better if the description mentioned AU model. I was not expecting to use the anchor and related straps because the model I had looked prior to the purchase was a US model.”

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Posted 3 years ago

Hello Mevesh, Thanks so much for your review, we're glad you love your Cybex Cloud Q! As you may know, in Australia we are required by law to supply car seats that comply with Australia's specific safety Standards, and it's illegal to supply non-compliant car seats for use in Australia. As such we don't specifically mention that our Cloud Q is the AU version as this is what is pictured on our website, and of course implied through all Australian advertising. Hope that helps! x Anstel Brands

Posted 3 years ago

“Issue resolved quickly, Anstel staff member Daniel was incredibly helpful and friendly.”

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Posted 3 years ago

“I've had nothing short of a brilliant online + phone consult experience in helping choose and buying the product of choice. I live in a different state (NSW) and called in VIC store to inquire about the product. The sales executive was a calm and took time to understand my requirements and went on to suggest the best product. He also bundled the products as to achieve a price point, that was not only compelling but, unbeatable compared to other baby website pan-Australia! I would buy from them, in a heartbeat. Again.”

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Posted 3 years ago

“fantastic - easy, efficient and quality!”

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Posted 3 years ago

“Price was amazing, ordering was streamlined, shipping was quick and it was packaged well. I highly recommend.”

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(Anstel) - Posted 3 years ago

“Fast delivery, no delivery fee. Product high quality.”

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Posted 3 years ago

“Good service”

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(Anstel) - Posted 3 years ago

“Great customer service. Sorted out my issue straight away.”

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Posted 3 years ago

“Can’t complain.”

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Posted 3 years ago

Anstel Brands is rated 4.8 based on 404 reviews