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Anstel Brands Reviews

4.8 Rating 412 Reviews
93 %
of reviewers recommend Anstel Brands
4.8
Based on 412 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Anstel Brands Reviews

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Write Your review

Excellent service couldn’t fault it or the quality
Helpful Report
Posted 11 months ago
No problems with delivery, well packaged. Looks great. Love the plastic carry bag it came in. Haven’t used it yet as it is a present for my grandson’s upcoming birthday.
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Posted 11 months ago
Cheryl once again was very helpful. Thank you
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Posted 11 months ago
Good quick service
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Posted 11 months ago
Very helpful team, I was actually dreading having to have my pram fixed/part replaced but the team made it so easy which is very much appreciated when have a baby & am back at work. Thank you!
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Posted 11 months ago
Cheryl from Anstel support has been extremely helpful and supportive throughout my issue. Whilst it has taken sometime to resolve it, it has been at no fault of hers. Exceptional customer service!
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Posted 11 months ago
Cheryl is the best
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Posted 1 year ago
Cheryl was so helpful and deliveries were quick and easy
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Posted 1 year ago
Very prompt and attentive service Appreciated the response
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Posted 1 year ago
Great service, efficient and prompt delivery. Easy and got me out of a bind.
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Posted 1 year ago
Fantastic Products, better service!
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Posted 1 year ago
Cheryl was so helpful with my epriam issues. She responded quickly to my emails and the issue has been resolved. Great customer service
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Posted 1 year ago
Quick delivery, prompt on response customer service
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Posted 1 year ago
Attentive and quick to resolve
Helpful Report
Posted 1 year ago
Really happy with the customer service I received for a replacement handle (wear and tear) outside of the warranty period. I was offered a replacement part for a nominal price, it arrived quickly and my query was handled promptly.
Helpful Report
Posted 1 year ago
Really happy with the customer service I received for a replacement handle (wear and tear) outside of the warranty period. I was offered a replacement part for a nominal price, it arrived quickly and my query was handled promptly.
Helpful Report
Posted 1 year ago
First time shopping with Anstel Brands for a cot mattress, and it was such a fantastic and flawless experience - the customer service was great, and delivery was very punctual. I was then also delighted and so happy to receive the mattress as the quality was fantastic. I had an old Boori mattress which was terrible in comparison to BabyRest. The quality is second to none, and made in Australia; I am so happy I found it. The staff also assisted me with a cot assembly query in an efficient manner and when they did not have to. I will highly recommend Anstel to anyone, and have been telling friends and family to purchase from them too. Thank you for making quality products at reasonable prices!
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Posted 1 year ago
Customer service was great! My delivery came earlier than expected as well :)
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Posted 1 year ago
Cheryl was amazing, very professional and very supportive, I was having trouble with a broken part of my pram, she responded with clear options and solved my problem very quickly. Other than deals I will be happy to pay for the service. Highly recommend and will be purchase in the future.
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Posted 1 year ago
Excellent! Great custumer service and quality products! Fast delivery as well. Thank you!
Helpful Report
Posted 1 year ago
Anstel Brands is rated 4.8 based on 412 reviews