Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 404 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 4 star review on 8th October 2024

Aldrich

Anstel Brands 5 star review on 5th July 2024

Bec B

Anstel Brands 5 star review on 1st June 2024

Jenny B

Anstel Brands 2 star review on 28th March 2024

Victoria S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a secondhand Joie Roomie bassinet and needed to find a replacement mattress, and am so glad I found Anstel! It was so easy to place my custom order online, and the finished product is exactly what we're after. It fits in the bassinet perfectly and Anstel communication and ETA delivery dates were spot on. Thank you!”

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Posted 2 years ago

“great service”

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Posted 2 years ago

“Thank you Anstel for super fast and efficient service. My pram replacement parts arrived in extremely quick time from Victoria to Sydney. Pleasantly surprised that it was delivered to my door, which is an outer western suburbs area and I would normally have to drive to my local Post Office to pick up.”

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Posted 2 years ago

“Excellent customer service - Valentina especially was a credit to your organisation.”

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Posted 2 years ago

“Hayden was extremely helpful and responsive and was able to answer all our questions/assist us with the return”

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Posted 2 years ago

“Prompt communication Good prices Fast shipment”

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Posted 2 years ago

“The representative was very supportive. I do believe she is going to call back with wonderful news for me.”

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Posted 2 years ago

“These guys have been so amazing to deal with, especially with the delays of the 2022 Cybex prams. They’ve worked with me and sorted out a suitable alternative! They’ve truly gone above and beyond to support my Cybex purchase!”

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Posted 2 years ago

“Amazing support. They replaced my stroller's chassis in a flash.”

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Posted 2 years ago

“Excellent cot mattress and it came in record time. Yours was the only one that fitted our dimensions. Thanks to you our grand baby is sleeping in the same cot as his daddy did”

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Posted 2 years ago

“Long wait”

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Posted 2 years ago

“Easy and efficient to purchase with extremely quick delivery, in these current times. Well priced, would happily make further purchases with Anstel Brands”

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Posted 2 years ago

“Valentina was very helpful with our request and overall service was quick.”

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Posted 2 years ago

“Ordered a custom mattress for our bassinet. Loved the finished product - fits well. Great communication through out the sale.”

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Posted 2 years ago

“Amazing product and the best customer service I’ve experienced”

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Posted 2 years ago

“Thorough and quick response and very pleasant customer service. Very pleased”

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Posted 2 years ago

“Love the design and quality so far is great. Baby seems to enjoy his car seat(capsule Q), Carrie cot and we just started using the Priam.”

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Posted 2 years ago

“Excellent product and fadt delivery Very satisfied”

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Posted 2 years ago

“Easy check out process- super fast delivery”

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Posted 2 years ago

“Nobody answer.”

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Posted 2 years ago

Hello Erika, Apologies that we haven't responded to your enquiry yet. For some reason it was filtered as spam and was accidentally closed. It has been raised as a priority for our team to look into and respond ASAP. Thanks so much for your patience in the meantime. x Anstel

Posted 2 years ago

Hello Erika, Glad we were able to resolve your issue, and thanks so much for taking the time to revise your review :) x Anstel

Posted 2 years ago

Anstel Brands is rated 4.8 based on 404 reviews