Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 404 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 4 star review on 8th October 2024

Aldrich

Anstel Brands 5 star review on 5th July 2024

Bec B

Anstel Brands 5 star review on 1st June 2024

Jenny B

Anstel Brands 2 star review on 28th March 2024

Victoria S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the extremely quick and update to information on delivery. Packaged very well. I would shop again!”

Helpful Report

Posted 3 years ago

“The issue was promptly resolved in a very professional manner.”

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Posted 3 years ago

“Although we didn't get the product that we ordered, Hayden went above and beyond to help me locate a similar product and send it out to me. Thanks so much for your help!”

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Posted 3 years ago

“Customer service is impeccable! Enquires get handled quickly and promptly including refund matters . Items are of high standards and beyond luxurious. The customer service team aim to resolve any issues/enquires to high standards with customer satisfaction Being their main focus .”

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Posted 3 years ago

“Just a shout out to this amazing company and delivery service that was recommended to me by a close friend. I purchased the lovely kidsmill cot in Black and mattress, the order arrived to my door the next day! All verbal contact with the company was professional and helpful and the delivery service also called to ensure I was home.”

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Posted 3 years ago

“Amazing products! Thank you”

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Posted 3 years ago

“Very helpful, prompt, no fuss, quick response”

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Posted 3 years ago

“Extremely fast and helpful customer service. Found solutions to my problems. Super quick shipping… received a custom order within days of ordering. Really happy with the product and experience!”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“I've purchased an Australian made change mat and change mat covers - both purchases have been high quality, and were delivered almost immediately after purchase! All communication with Anstel Brands has been helpful and quick. Will definitely buy from them again and again.”

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Posted 3 years ago

“Daniel was very helpful in making my decision. Thanks Lois”

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Posted 3 years ago

“Fantastic service by Daniel! Thank you so much!”

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Posted 3 years ago

“Great job”

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Posted 3 years ago

“Very fast shipping. Great assistance with double checking model and suitability with our capsule. Adapters work and we are enjoying the ease of transferring baby straight out of the car to pram- especially on the kindy run!”

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Posted 3 years ago

“Always easy to choose and check out”

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Posted 3 years ago

“was very understanding and caring and polite Hayden thanks”

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Posted 3 years ago

“good service with patience!”

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Posted 3 years ago

“The customer service I received throughout my buying journey with Anstel was 10/10! I had so many questions and zero time to call because of work, and the consultant helped through the chat system and was so patient & helpful! Product knowledge was great & even got my order moved up so it wouldn’t arrive too close to baby’s due date! Loved my experience and will be recommending to all my family and friends in Adelaide :)”

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Posted 3 years ago

“Fantastic customer service. When I contacted them after receiving a product that was faulty they went out of their way to sent a replacement item immediately and arrange for the other to be picked up at a time that was convenient to us, taking into account we were about to have a baby! Really appreciate this level of service at a busy time.”

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Posted 3 years ago

“Friendly, prompt service and great quality bassinet mattress . Would highly recommend Amstel”

Helpful Report

Posted 3 years ago

Anstel Brands is rated 4.8 based on 404 reviews