Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 415 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheryl was so helpful with my epriam issues. She responded quickly to my emails and the issue has been resolved. Great customer service”

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Posted 1 year ago

“Quick delivery, prompt on response customer service”

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Posted 1 year ago

“Attentive and quick to resolve”

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Posted 1 year ago

“Really happy with the customer service I received for a replacement handle (wear and tear) outside of the warranty period. I was offered a replacement part for a nominal price, it arrived quickly and my query was handled promptly.”

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Posted 1 year ago

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Posted 1 year ago

“First time shopping with Anstel Brands for a cot mattress, and it was such a fantastic and flawless experience - the customer service was great, and delivery was very punctual. I was then also delighted and so happy to receive the mattress as the quality was fantastic. I had an old Boori mattress which was terrible in comparison to BabyRest. The quality is second to none, and made in Australia; I am so happy I found it. The staff also assisted me with a cot assembly query in an efficient manner and when they did not have to. I will highly recommend Anstel to anyone, and have been telling friends and family to purchase from them too. Thank you for making quality products at reasonable prices!”

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Posted 1 year ago

“Customer service was great! My delivery came earlier than expected as well :)”

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Posted 1 year ago

“Cheryl was amazing, very professional and very supportive, I was having trouble with a broken part of my pram, she responded with clear options and solved my problem very quickly. Other than deals I will be happy to pay for the service. Highly recommend and will be purchase in the future.”

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Posted 1 year ago

“Excellent! Great custumer service and quality products! Fast delivery as well. Thank you!”

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Posted 1 year ago

“Amazing client service 👌🏼”

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Posted 1 year ago

“Fast & reliable delivery.”

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Posted 1 year ago

“Fast delivery. Really like the Babyrest Aster nappy bin. Very easy to use. Locks in odors. Looks nice.”

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Posted 1 year ago

“Cheryl was so great and quick at getting back to me and it was surprisingly cheap to get the basket”

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Posted 1 year ago

“perfect and effective customer service’”

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Posted 1 year ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 1 year ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 1 year ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 1 year ago

“best warranty service experience ever”

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Posted 1 year ago

“Very happy with the product - it is easy to use and stylish. Would recommend to family and friends.”

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Posted 1 year ago

“Amazing customer service, very reactive (replied within the hour) and efficient. My Cybex Gazelle S seat broke. I received a replacement frame 5 days later at no cost. Super fast and hassle-free! Thank you :)”

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Posted 1 year ago

Anstel Brands is rated 4.8 based on 415 reviews