Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 412 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Write Your review

Tell us how Anstel Brands made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anstel Brands 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service in response to a missing part query. Quick delivery to rectify the issue.”

Helpful Report

(Anstel) - Posted 5 days ago

“What an easy purchase and my daughter loves it because the wheels are brand new! Thank you Anstel.”

Helpful Report

(Anstel) - Posted 1 week ago

“We’ve been using the GB stroller and loving it that we bought the same one for our second child for travel purposes (and for local outings). aww had some issues with the wear down of the wheel and Anstel were so great to deal with! they provided a replacement stroller as it was still within the warranty period. Will definitely be a continued customer for future purchases!!”

Helpful Report

(Anstel) - Posted 2 weeks ago

“Customer service is exceptional”

Helpful Report

(Anstel) - Posted 2 weeks ago

“So responsive and such helpful service”

Helpful Report

(Anstel) - Posted 1 month ago

“always helpful”

Helpful Report

(Anstel) - Posted 1 month ago

“Fantastic response to my online query and equally swift delivery.”

Helpful Report

(Anstel) - Posted 1 month ago

“Item was exactly as described and didn’t take long to arrive. Very satisfied”

Helpful Report

(Anstel) - Posted 1 month ago

“Fast service and very easy to deal with.”

Helpful Report

(Anstel) - Posted 3 months ago

“I had a fantastic experience with Anstel! I reached out about adjusting my order, and their team went above and beyond to help me. They quickly added an extra item to my order without any fuss and kept me informed throughout the process. Their responsiveness and friendly communication made the entire experience smooth and stress-free. I highly recommend Anstel for their excellent customer service and dedication to ensuring customer satisfaction!”

Helpful Report

(Anstel) - Posted 3 months ago

“Amazing customer service. The process was seamless. It’s been a while since I’ve received such great service.”

Helpful Report

(Anstel) - Posted 3 months ago

“Exceptional customer service from Cheryl. Thank you.”

Helpful Report

(Anstel) - Posted 3 months ago

“Love how sturdy and stylish the gazelle pram is. So many ways you can adjust the pram too. Highly recommend!”

Helpful Report

(Anstel) - Posted 4 months ago

“Very good experience to first seeing the products at the melbourne Baby Expo, and decided to go with a Cybex pram and some baby rest accessories. The order was delivered within 2 days and all looks excellent quality. Appreciate the excellent service and the fast delivery.”

Helpful Report

(Anstel) - Posted 4 months ago

“Excellent customer service Cheryl”

Helpful Report

(Anstel) - Posted 5 months ago

“Impressed with the customer service and genuine care for solving customer queries.”

Helpful Report

(Anstel) - Posted 5 months ago

“Anastel goes above and beyond! I've never experienced costumer service this helpful and caring. Once again, thank you!”

Helpful Report

(Anstel) - Posted 5 months ago

“Great as usual”

Helpful Report

(Anstel) - Posted 6 months ago

“Delivered very promptly and well wrapped so undamaged. This was a very good experience.”

Helpful Report

(Anstel) - Posted 6 months ago

“Quick and helpful response”

Helpful Report

(Anstel) - Posted 6 months ago

Anstel Brands is rated 4.8 based on 412 reviews