Answering Legal Reviews

Name: Answering Legal
Address: 120, Lake Avenue South Suite 12,, Nesconset
Rating: 4.84

4.8 Rating 230 Reviews

96 %

of reviewers recommend Answering Legal

Company Reviews

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4.8

Based on 230 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Answering Legal 5 star review on 12th June 2022

Fatos Dervishi

Answering Legal 5 star review on 26th April 2021

Michael Palumbo

Answering Legal 5 star review on 19th March 2021

Law Schweiger

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Through and accurate. Skilled at screening our sometimes challenging clients (often with accents and little English). Reasonable price for high-quality service. I recommend this service. I haven't had any issues and have received compliments on their service.”

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Posted 3 years ago

“In 5 years they f-ed up one call - an actual hurricane had hit their region and they had a hiccup. That's very very very excusable. Great service 24/7/365.”

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Posted 3 years ago

“I've engaged Answering Legal as my call service for many years now. They're responsive to feedback and do a great job.”

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Posted 3 years ago

“Answering Legal has been outstanding in their professionalism, phone etiquette, customer service, client relations and value. They have boosted my intake rate of new client significantly and taken significant pressure off my work time due to handling the phones for me.”

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Posted 3 years ago

“Professional, reliable, friendly service.”

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Posted 3 years ago

“Professional operators, who are accurate in their message taking. We have not missed a call. Great service.”

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Posted 3 years ago

“Answering legal is like having a smart executive secretary round the clock. Callers feel like they are calling your office; messages are always accurate and complete; and Answering Legal reliably understands when a call is an emergency that should be patched through directly.”

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Posted 3 years ago

“As a truly sole practitioner, Answering Legal takes the stress away when I can't answer the phone.”

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Posted 3 years ago

“Excellent follow-up from customer service, always responds promptly and addresses any concerns I might have without delay. No technical problems, which is a great relief.”

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Posted 3 years ago

“Answering legal has been handling my needs for over a decade. I am still using them due to the excellent service I receive.”

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Posted 3 years ago

“Answering Legal has been fantastic providing beautiful, polite, engaging bilingual call support for new and existing clients. I especially love the way they take caller contact information and send it by text and email before patching in an attorney who can take a call while on the run knowing they will have all they need to return to that person later with follow up.”

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Posted 3 years ago

“I'll be honest. I was more than a little skeptical about how this would benefit me and my practice. After using them for these past months, I'm convinced of the value of the service and highly recommend these guys to anyone considering such a service.”

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Posted 3 years ago

“Outstanding service”

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Posted 3 years ago

“Answering Legal does a great job for our firm. Great with clients and potential clients and screen out the unwanted spam calls. Highly recommend.”

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Posted 3 years ago

“Answering Legal has solved all my law offices telephone needs by providing 24 hour exceptional customer care to my clients. I am especially impressed with their handling of my new case client calls which are all directly routed to me!”

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Posted 3 years ago

“Good service and affordable.”

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Posted 3 years ago

“We are a Law Firm in Tampa, Florida with 12 employees. 6 months ago we switched our answering service vendor to Answering Legal. It was a decision I should have made years ago. The testament of a great partner is that you NEVER have to have meetings to address a problem, the partner simply does their job. Answering Legal is just that. I never had an issue and never had to address an issue. I am thoroughly satisfied with their work 100% of the time. I would put them in the category "the best of the best".”

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Posted 3 years ago

“Great answering service. We've tried several and Answering Legal has been the best. Very professional and efficient!”

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Posted 3 years ago

“Answering Legal makes doing business easier. They respond in a professional manner and it puts you in a position to bring in a new client. Thankful!”

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Posted 3 years ago

“Great service!!! Not sure where I’d be without this company. It’s great knowing clients, new and existing, can reach me anytime. Brandon”

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Posted 3 years ago

Answering Legal is rated 4.8 based on 230 reviews