Answering Legal Reviews

Name: Answering Legal
Address: 120, Lake Avenue South Suite 12,, Nesconset
Rating: 4.84

4.8 Rating 230 Reviews

96 %

of reviewers recommend Answering Legal

Company Reviews

Metrics

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4.8

Based on 230 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“These guys are always there when you need them. They've provided fantastic service for my law firm for many years.”

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Posted 2 years ago

“The service has been far better than callers leaving voicemails. The operator will send an immediate text as to messages, which saves me time, lets me know immediately if it is an emergency or if it can wait, I can immediately text the caller to tell them when I would call them back, and the caller has a better experience than simply getting a voicemail. Although voicemail costs me nothing, the cost of Answering Legal service has been well worthwhile in terms of time saved, efficiencies gained, and customer experience. For a small law firm it is definitely a superior experience than working with frustrating voicemail systems and Answer Legal has done a great job answering and relaying calls for us.”

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Posted 2 years ago

“This service has done a fantastic job of helping with client relations. A great timesaver.”

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Posted 2 years ago

“Would rather my own phones.”

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Posted 2 years ago

“I can’t stress how much value this company has added. All calls are answered and transferred without any issues. I highly recommend Rob and his team.”

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Posted 2 years ago

“Answering Legal has been a God-send. Their bilingual, courteous staff have meant we can start interactions with potential clients with warmth and efficiency regardless of whether clients call after work, on weekends, or during the regular work-week. It's been tremendous having Answering Legal onboard.”

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Posted 2 years ago

“The service is extremely professional, clients are always happy with the representatives they speak with, and calls are transferred seamlessly to attorneys immediately along with messages that give me all the information I’d need via e-mail and text. It’s like a full time receptionist who is extremely proficient and professional, saving my business valuable time and money. I can’t recommend them highly enough.”

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Posted 2 years ago

“Great service. They do a great job answering my phones when we are away.”

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Posted 2 years ago

“Very efficient. My clients believe they are taking to my secretary.”

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Posted 2 years ago

“The staff is professional and knows when to push new calls through and when to just take a message. This service has given me hours back per week with my family.”

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Posted 2 years ago

“I used them in the past and was satisfied with the quality of service.”

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Posted 2 years ago

“Best in the business. Only a rare few times have I dealt with a company that gives such superb service, is always dependable and never falters. Bravo.”

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Posted 2 years ago

“We have been using them for 3 months and it has been a great experience so far and our expectations have been met.”

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Posted 2 years ago

“Answering Legal has been an important and will continue to be an integral part of our overall service to customers! They do an outstanding job for us and our customers.”

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Posted 2 years ago

“Reliable service.”

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Posted 2 years ago

“I have been pleasantly surprised with Answering Legal. I had used two similar services in the past and both experiences were horrible. I knew I needed the service again, but I really hesitated this time because of prior experiences. But my dealings with Answering Legal have been great. The owner has talked to me directly about their services and how to make them match our needs, and then they had delivered on what they promised. I highly recommend them.”

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Posted 2 years ago

“Answering Legal is a great service and vital to my business. Very professional and responsive.”

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Posted 2 years ago

“Very smooth system. Messages come in by email. Zero complaints.”

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Posted 2 years ago

“Professional! Definitely an asset to my firm.”

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Posted 2 years ago

“The Answering Legal Team is fantastic. They treat all of my clients as though they are their own. Thank you for all the support.”

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Posted 2 years ago

Answering Legal is rated 4.8 based on 230 reviews