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Answering Legal Reviews

4.9 Rating 227 Reviews
96 %
of reviewers recommend Answering Legal
4.9
Based on 227 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Would rather my own phones.
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Posted 2 years ago
I can’t stress how much value this company has added. All calls are answered and transferred without any issues. I highly recommend Rob and his team.
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Posted 2 years ago
Answering Legal has been a God-send. Their bilingual, courteous staff have meant we can start interactions with potential clients with warmth and efficiency regardless of whether clients call after work, on weekends, or during the regular work-week. It's been tremendous having Answering Legal onboard.
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Posted 2 years ago
The service is extremely professional, clients are always happy with the representatives they speak with, and calls are transferred seamlessly to attorneys immediately along with messages that give me all the information I’d need via e-mail and text. It’s like a full time receptionist who is extremely proficient and professional, saving my business valuable time and money. I can’t recommend them highly enough.
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Posted 2 years ago
Great service. They do a great job answering my phones when we are away.
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Posted 2 years ago
Very efficient. My clients believe they are taking to my secretary.
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Posted 2 years ago
The staff is professional and knows when to push new calls through and when to just take a message. This service has given me hours back per week with my family.
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Posted 2 years ago
I used them in the past and was satisfied with the quality of service.
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Posted 2 years ago
Best in the business. Only a rare few times have I dealt with a company that gives such superb service, is always dependable and never falters. Bravo.
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Posted 2 years ago
We have been using them for 3 months and it has been a great experience so far and our expectations have been met.
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Posted 2 years ago
Answering Legal has been an important and will continue to be an integral part of our overall service to customers! They do an outstanding job for us and our customers.
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Posted 2 years ago
Reliable service.
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Posted 2 years ago
I have been pleasantly surprised with Answering Legal. I had used two similar services in the past and both experiences were horrible. I knew I needed the service again, but I really hesitated this time because of prior experiences. But my dealings with Answering Legal have been great. The owner has talked to me directly about their services and how to make them match our needs, and then they had delivered on what they promised. I highly recommend them.
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Posted 2 years ago
Answering Legal is a great service and vital to my business. Very professional and responsive.
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Posted 2 years ago
Very smooth system. Messages come in by email. Zero complaints.
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Posted 2 years ago
Professional! Definitely an asset to my firm.
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Posted 2 years ago
The Answering Legal Team is fantastic. They treat all of my clients as though they are their own. Thank you for all the support.
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Posted 2 years ago
My clients think a secretary is answering the phone. I've been complimented on how courteous my "secretary" is. They also adjust the monthly charge based on call volume. Great service!
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Posted 2 years ago
I have been a customer of Answering Legal for over two years. The service is exceptional. They answer calls at all hours of the day and even on holidays, so there is never a lapse of service.
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Posted 2 years ago
Great service, easy to manage.
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Posted 2 years ago
Answering Legal is rated 4.9 based on 227 reviews