Answering Legal Reviews

Name: Answering Legal
Address: 120, Lake Avenue South Suite 12,, Nesconset
Rating: 4.85

4.9 Rating 227 Reviews

96 %

of reviewers recommend Answering Legal

Company Reviews

Metrics

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4.9

Based on 227 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Answering Legal 5 star review on 12th June 2022

Fatos Dervishi

Answering Legal 5 star review on 26th April 2021

Michael Palumbo

Answering Legal 5 star review on 19th March 2021

Law Schweiger

Anonymous

Anonymous // 01/01/2019

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“Answering Legal has solved all my law offices telephone needs by providing 24 hour exceptional customer care to my clients. I am especially impressed with their handling of my new case client calls which are all directly routed to me!”

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Posted 3 years ago

“Good service and affordable.”

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Posted 3 years ago

“Great service, friendly bilingual staff.”

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Posted 3 years ago

“We are a Law Firm in Tampa, Florida with 12 employees. 6 months ago we switched our answering service vendor to Answering Legal. It was a decision I should have made years ago. The testament of a great partner is that you NEVER have to have meetings to address a problem, the partner simply does their job. Answering Legal is just that. I never had an issue and never had to address an issue. I am thoroughly satisfied with their work 100% of the time. I would put them in the category "the best of the best".”

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Posted 3 years ago

“Great answering service. We've tried several and Answering Legal has been the best. Very professional and efficient!”

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Posted 3 years ago

“Answering Legal makes doing business easier. They respond in a professional manner and it puts you in a position to bring in a new client. Thankful!”

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Posted 3 years ago

“Great service!!! Not sure where I’d be without this company. It’s great knowing clients, new and existing, can reach me anytime. Brandon”

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Posted 3 years ago

“Great work. Always responsive to any issues. Would recommend.”

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Posted 3 years ago

“As a solo practitioner without a receptionist, answering legal is just what I needed. I can’t answer the phone when I’m in court or in a meeting, but a missed call could mean missing out on a potential new client. It has definitely paid for itself and then some. I’ve even had other attorneys that call my office tell me how good my receptionist is, so they are definitely doing it right!”

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Posted 3 years ago

“Top notch receptionists with legal experience. Messages are timely and accurate”

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Posted 3 years ago

“Cannot say enough about Answering Legal. I have been using this answering service for several years. They do a great job taking and relaying messages. They were a God sent during the pandemic and worked with my office to keep us up and running remotely.”

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Posted 3 years ago

“I was first reluctant to use an answering service, but Rob convinced me to give Answering Legal a try. After a few weeks of handling my overflow of calls, I noticed a serious increase in business. Answering Legal has been a blessing to my business and I know it will be the same for your business. You can't go wrong with Rob answering your phone. G Ward”

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Posted 3 years ago

“The service we received from Rob was very unprofessional and rude. Every month we were charged overages without an explanation. We were always getting the run around. Would not recommend this company.”

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Posted 3 years ago

“We love Answering Legal, they are life savers for picking up our calls on off hours, evenings and weekends.”

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Posted 3 years ago

“The answering service has been consistent. The fees are fair, the answering folks polite and professional. I get immediate calls forwarded followed up by an email with clients name and number and a short message. David W- Attorney- Newark, NJ”

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Posted 3 years ago

“AL handles all of my calls when I am away from the office. With the COVID Pandemic raging, I did not want to expose myself or my staff with the possibilities of infection. Being able to always have someone to answer the phone for me even when I was at home made me feel so much better about everything. AL has been a great partner.”

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Posted 3 years ago

“It has been a pleasure working with Rob. The service is reliable and the Answering Legal team members are very professional. We are very pleased.”

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Posted 3 years ago

“This group has helped my business grow. They do good work.”

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Posted 3 years ago

“I’ve been a customer of Answering Legal for many years. They have been instrumental in enabling me to engage with potential and established customers in a professional and financially rewarding way. I highly recommend answering legal for their intelligent, friendly, and professional approach to calls when you’re out of the office.”

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Posted 3 years ago

“I have been using Answering Legal for many years. They have always been great to work with. Very reliable, and the feedback I receive from my clients is that the staff is always professional and polite. During Covid my business dropped like a rock, and I advised Rob of Answering Legal that I have to discontinue the service. Rob worked with me, and we fashioned a lower monthly plan, even allowing use of the service for a period of time for free while my business slowly regains momentum. I consider the working relationship I have with Answering Legal to be responsible for a large part of my success. If you are considering an answering service, you would do wise to give Answering Legal a try. You will not be disappointed.”

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Posted 3 years ago

Answering Legal is rated 4.9 based on 227 reviews