Answering Legal Reviews

Name: Answering Legal
Address: 120, Lake Avenue South Suite 12,, Nesconset
Rating: 4.85

4.9 Rating 227 Reviews

96 %

of reviewers recommend Answering Legal

Company Reviews

Metrics

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4.9

Based on 227 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Answering Legal 5 star review on 12th June 2022

Fatos Dervishi

Answering Legal 5 star review on 26th April 2021

Michael Palumbo

Answering Legal 5 star review on 19th March 2021

Law Schweiger

Anonymous

Anonymous // 01/01/2019

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“What I love about this answering service is that English is the first language for their operators. This gives my clients confidence that they are reaching my firm and not a 3rd party, and I get clear and concise messages. This quality of this service increases my bottom line!”

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Posted 3 years ago

“Answering Legal filled an immediate need for overflow phone help. Intake was professional, courteous and helpful.”

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Posted 3 years ago

“They just don't screw anything up. Had one tiny problem several years ago, so out of character. Turned they'd been hit by a hurricane, literally. That's what it takes to get them off their game, and even then only for about a minute.”

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Posted 3 years ago

“Great Service. Very professional!”

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Posted 3 years ago

“Well trained staff that inspires confidence.”

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Posted 3 years ago

“Excellent service. My clients are so impressed and happy they do not have to leave voice mail.”

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Posted 3 years ago

“Working with Answering Legal was the best option at the time. They're an excellent option for a law firm looking to scale their operations but are somewhere in the no man's land of having too much volume to answer the phones themselves and not being able to hire a FT receptionist. I highly recommend Rob and his team. They always answer the phones, in virtually any language, send great emails summarizing the conversations and exercise great discretion in knowing when to forward emergency calls to the managing attorney.”

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Posted 3 years ago

“Great service 24/7. I am happy with their service and I would strongly recommend to my legal community friends. Thanks Rob and the team for the great work.”

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Posted 3 years ago

“They do a really good job.”

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Posted 3 years ago

“Fantastic business. Makes life way easier and stress free”

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Posted 3 years ago

“These folks are great. Really. They are courteous and attentive to detail. Love the service. Clients who call routinely give me compliments on my receptionists/staff. I posted that a year ago. I still feel the same way. What a great service!”

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Posted 3 years ago

“Answering Legal meets all my needs. They answer phones quickly. They get all pertinent information from the caller. They contact me and respond to my requests.”

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Posted 3 years ago

“I have loved the service of Answering Legal. They have been very professional and considerate. I have received many compliments from clients about their service. Most clients assume they are working in the office. I highly recommend this company!”

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Posted 3 years ago

“Great service. Best I have ever used.”

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Posted 3 years ago

“Great service and value. Rob and his team are all stars in my book.”

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Posted 3 years ago

“I have been immensely pleased with the service I have received from Answering Legal. They have worked with me regarding client contact information and information I want conveyed to potential clients. Moreover, when I needed to adjust billing for time used each month, they were very accommodating about reviewing my account. I highly recommend Answering Legal as a service for attorneys.”

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Posted 3 years ago

“Amazingly professional service for the incredibly low rates they charge. I’m so happy I found them.”

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Posted 3 years ago

“Answering Legal is the best service an attorney can use. The calls are handled professionally and quickly. Potential clients believe they are speaking to the office secretary not an answering service. Answering Legal will definitely increase your profit margin”

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Posted 3 years ago

“I have employed Rob and his staff for about 1 year now and I do not regret it. They are very proficient and professional to all of our existing clients, and potential new clients. The text version of notification is a big asset. Andy Stewart, Esquire Andy Stewart & Associates, P.C. Flowood, Mississippi”

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Posted 3 years ago

“Great service. Gives me peace of mind that overflow calls and calls outside our work hours will be handled properly!”

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Posted 3 years ago

Answering Legal is rated 4.9 based on 227 reviews