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Answering Legal Reviews

4.8 Rating 230 Reviews
96 %
of reviewers recommend Answering Legal
4.8
Based on 230 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
I have been with the company for a long time and have never had a problem. Although covid disrupted the traditional office setting, Answering legal made it easy to work remotely and easily adapt during the past year. I would further add that from the top on down customer service is a priority when dealing with this company.
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Posted 3 years ago
Professional, reasonably priced, and great service, I highly recommend the company for all your answering service needs.
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Posted 3 years ago
I have been using Answering Legal for over 2 years now, and it's been a game-changer for my law practice. Clients are able to reach me 24/7 if needed and, better yet, things are documented in text and email so that I can always access the contact information quickly that's needed. Honestly, I think Answering Legal has proven more reliable than when we used to have someone answer our phones in-house, and costs a lot less. I highly recommend them!!
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Posted 3 years ago
I have had Answering Legal for more than a year, assisting my Solo Law Practice when I am unavailable to receive calls. The messages I get, both emailed and text, are prompt, accurate and thorough. My Clients and I are both very pleased with the service.
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Posted 3 years ago
Very professional.
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Posted 3 years ago
For a solo practitioner, you can't beat Answering Legal in terms of cost-effectiveness and professionalism. They do a great job and same me money!
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Posted 3 years ago
Very professional organization. Good first impression and face for your business.
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Posted 3 years ago
Great Service. It allows me to work from anywhere. 24 Hour bilingual answering service. Highly recommend it!
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Posted 3 years ago
dependable, courteous and efficient.
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Posted 3 years ago
The staff was very friendly and professional. The service was beneficial to my business as they always handled the calls with care and took accurate information. I would definitely recommend this service for attorneys. Thank you Answering Legal.
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Posted 3 years ago
I have used there service for about 3 years. Highly recommend. They deliver messages directly to your phone and email. Receptionists are professional and answer calls - even from the jail - very important for me as I practice criminal defense.
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Posted 3 years ago
Answering Legal does a great job answering our phones when the office is closed or my staff is unable to answer the phone.
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Posted 3 years ago
I am reassured now knowing that my calls are being answered every time with professionalism. They keep the clients happy and always get the basic information that I need in order to follow up efficiently. I will never go back to my old model of handling calls.
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Posted 3 years ago
Hiring Answering Legal was without question one of the best business decisions our law firm has made. Our clients often compliment us on how wonderful and professional the receptionist was. Additionally, The Answer Legal team does an OUTSTANDING job transcribing messages and connecting incoming calls... You won't regret hiring this company!
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Posted 3 years ago
Very satisfied with the service, and any issues that arise are addressed promptly. I would recommend them highly.
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Posted 3 years ago
I really enjoyed working with answering legal and the departure was only due to us growing in taking on new staff Debbie and Rob were always there to answer my questions and assist me however they could
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Posted 3 years ago
I have been using Answering Legal for over a year now, and I am happy with the professional and responsive team who answer my calls.
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Posted 3 years ago
I have been a client of Answering Legal since it's start-up many years ago. I could not be happier with the service they provide. Calls are answered by courteous staff; new business and court related phone calls are patched through immediately; and the peace of mind of knowing that I will never miss an important call or be interrupted constantly by the telephone is well worth the cost of the service. I have recommended Answering Legal to my colleagues and will continue to do so.
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Posted 3 years ago
The team at Answering Legal really provide a great alternative to having an in-house receptionist. I practice in Miami, so bi-lingual reception is a MUST. Answering Legal promised they will always have someone bi-lingual answer my calls, and they have kept their promise.
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Posted 3 years ago
Excellent service!
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Posted 3 years ago
Answering Legal is rated 4.8 based on 230 reviews