“I love Antiquefarmhouse.com, what a great company with a great selection of home decor. I love farmhouse decor, and find everything that I need here.”
“I recently ordered and received a cabinet from Antique Farmhouse. It is one of several items I have ordered from them in the past 6 months. Unfortunately, the cabinet was damaged to the point of being unusable. I contacted customer service via email and found them to be prompt and professional in their response. My problem was resolved quickly and to my complete satisfaction.”
“Poor customer service! No tracking on orders. I have yet to understand when my Mother’s Birthday present will be arriving to her! 13 complaints to Better Business Bureau. I wish I would of read reviews before ordering from this company! I want my money back! Shady”
“Antique Farmhouse is a favvvv web for me! I fond buy lots of things I HAVE TO HAVE! I just got the most fragile Xmas ornaments delivered from their web.. I got 16 sets of 36 ornaments in a set.. Alllll were perfect , such beautiful ornaments & were absolutely packed soooo good! I Nver Worry about anything I buy from Antique Farmhouse! Great product great products & absolutely there best customer service to answer questions or concerns... ASAP! This is a great web to buy from!!!”
“I Always check Antique Farmhouse ads everyday! Love their products. Everything have ordered is a very good price & extremely well made.. Absolutely Excellent customer service.. Always are quick with replies to my questions! Love love love this website! Thanks! A Very Happy Customer!”
“I can’t say enough great things about this company and it’s Customer Service. In particular, Kim was so helpful and understanding when I contacted her regarding an issue that I had. She worked with me and was so concerned that she could find a solution that was most acceptable to me. I will definitely remain a long-term customer to such a quality conscious company. Their handling of my issue speaks highly to the quality of their merchandise and their superior attention to customer service and satisfaction.”
“Excellent customer service with quick response! I received a damaged item and contacted them. They naturally asked for pictures and I sent them. They quickly responded and asked if I wanted a refund or replacement. I chose replacement as I loved the item. I had the replacement in a matter of days. I would highly recommend Antique Farmhouse!”
“Very pleased with all my purchases. Good quality products all destined as Christmas presents, and they arrived exactly as promised. Now that I've found Antique Farmhouse I will be buying again.”
“I've ordered a number of items from Antiquefarmhouse.com and have never been disappointed with the quality of the merchandise. Items have always arrived in perfect condition. I love their curated events and their daily email as well! Keep up the good work!”
“This company is a gem. I’ve ordered a bunch of things from them and have always been super please with not only the quality of product but that customer service which is so hard to come by these days.”
“I really love their products, but I really hate their shipping policies!! They have a statement that their products will ship within two weeks of order placement, but of the things I’ve ordered, products have not shopped until the 14th day-literally!! Given their shipping fees, I find this ridiculous!!! My last order still has not arrived and I made the purchase a month ago!! We do live in the 21st century; for what possible reason should it take a month for someone to revive a product shipped within the US?? Today is November 6, and one thing I can promise is that there is no way I would even consider, at this point, ordering Christmas decor or gifts!!! It doesn’t matter how cute their stuff is!! They really need to arrive at a better shipping policy!!!”
“Love this website! So many great items and the customer service is outstanding! I had a problem with an item and they made it right! Kim was very prompt in her responses to me and made me feel like they really care about their costomers! I have many of their items in my home and will continue to make this my go to place for unique and beautiful things ⚘
1 ”
“Love their unique and fun products. I can't help but see their daily events... I have bought several times from them, and have been pleased. They take some time to ship, but it's worth the wait for the good prices.”
“I ordered a towel rack. It arrived damaged back in July (it is now October). I’ve emailed several times. Still no answer. Horrible place to deal with!!”
“I ordered a dough bowl. After a week went by and no tracking email , I emailed the company to ask if my bowl had been shipped. The response was very rude and basically said it would ship from the vendor not from them and she let me know the website says it can take 15 days for my item to ship and that I’d be receiving a tracking number within another week. I then replied yes I did miss that and was hoping it didn’t take another whole week just to ship out something in the USA, and I asked who would send the tracking email, them or the vendor. I never heard back again and never got a tracking email and FINALLY the bowl arrived. When I opened the box I had no idea what it was because I never heard back and never got tracking. I hate that! I order a lot online and I always get tracking info. Very UNPROFESSIONAL COMPANY. Won’t order again!!!!!”
“I ordered 2 lamps & when they arrived, one had a crease in the shade. When I notified them, their first response was to give me credit to go find a shade myself. Finding an exact match was going to be hard, so I asked if I could just get the shade replaced. I was told they had contacted the manufacturer& a replacement would be shipped in 2-3 weeks. It has been 5 weeks and I still nothing.”
“AFH always responds asap to any of my
Questions The staff is super efficient and so polite I have never had any problems getting a reply From them A great place to shop with really nice people to help
Regards Adrienne”
