“I have been so impressed with all my experiences with Antique Farm House. Not only great customer service, but also great quality and aesthetics too. We recently had a purchase that arrived with some damage from transit (1st yet!). Jennifer was quick to offer a great solution and was a joy to work with even through an unfortunate situation. We look forward to being continued customers—thank you Jennifer!”
“I wasn’t told until AFter purchase that it would take up to 15 business days to ship. 6 days left and no communication with antique farmhouse. The money left my account within the hour of purchase with an email explaining the no refund”
“I have ordered many items from this company. Everything I have received is top quality, exactly the product described in the description. I would recommend Antique Farm House for all your decorating ideas. If you do have an issue with any product, customer service is there to help resolve the problem. A wonderful company ⭐️⭐️⭐️⭐️⭐️”
“I am extremely pleased with the large mantel that I purchased from Antique Farmhouse. Unfortunately, because of its popularity, I had to wait until AF could get more from their supplier, but Jennifer kept me apprised of expected shipping times. I was worried that the quality would be reduced because of pressure to get them produced, but that did not occur. I will continue to purchase from this company.”
“I feel so blessed to have found this incredible company. I just received my box of candle sticks, and I wasn't prepared to smell the scent of fresh wood when I opened it, I honestly wasn't expecting the candle sticks to actually be hand made either. The quality is superb. I will definitely recommend to my friends.”
“I've purchased many items over the years from Antique Farmhouse. They ship slower than Decor steals but the product is excellent and I have no complaints.”
“I received my order and I am SO HAPPY with my order. I was not expecting to open the box and smell the fresh cut wood coming from the box. I was Like WOW this is impressive. I want to also say how BEAUTIFUL the arched wooden window frames are. Your work and craftsmanship way exceeded my expectations. I will definitely be recommending your company to friends. Most important, you all are a made in USA company and so glad to have been able to have purchased with you.”
“No way to communicate and get updates except to wait and wait for their email replies. When shipment finally came it was incorrect and now I will likely have to get my credit card company involved. Companies that use Covid as an excuse for poor service should get what they deserve!”
“Great products and amazing customer service. One of my products was damaged enroute and she quickly responded and sent out a replacement product. Definitely recommend this company!”
“Love everything this company has to offer. Their customer service is great (and located in the US!). I ordered a couple of times, and always received my order within the advertised timeframe.”
“I am absolutely amazed at the customer service Antique Farmhouse provided. We ordered a chandelier that didn’t come with everything some damage and the gal I was emailing back and forth with got a new one sent out to me very quickly!! I will definitely go through them again!!!”
“I received an item that was damaged. I sent an email addressing it and received confirmation of receiving my email immediately. On the same day, I received a resolution. Jennifer, the person who resolved the problem, was kind, professional and efficient. The service she provided matched the products offered: excellent.”
“Thanks, Kim.
You and Jennifer are so great. I always hate to have a problem as 99.9% of my deliveries have been perfect. You both have always been so understanding and helpful. I give you praise whenever I can.
Finally got the houses and just love them.
Stay safe and warm.
Lynn”
“Antique Farmhouse is my favorite place to shop for my home for now several years. I love the style so browse often for the daily event. I had a few issues with delays around Christmas 2020 during the pandemic and found the customer support staff to be what you would hope fo ri.e. responsive, helpful and pleasant. Great company!”
“This company has the best customer service in the industry. I've never had a better experience. I want thank Jennifer for her prompt and kind help. Antiquefarmhouse.com, has the best products as well. Very well made, and their collection is amazing.”
