“I made three orders with Antique Farmhouse, and I really love everything that I got. The quality was really good, and items were as pictured. I also enjoy their daily emails and curated events.”
“I made three orders with Antique Farmhouse, and I really love everything that I got. The quality was really good, and items were as pictured. I also enjoy their daily emails and curated events.”
“I have been working from home during the pandemic. Obviously, there is not a lot of face to face people interaction that we get so we I realized how much I actually appreciate the more simple things in life so much more then before. One of these joys I have experienced is my 8:30 am “Daily Event” eblast I get delivered to my inbox. Getting to peruse all the home decor options is a real pick up! Thank you Antique Farmhouse...oh and of course I have you bookmarked!”
“The shipping company delivered my beautiful mirror shattered. I let Antique Farmhouse know and the exceeded my expectations making it right. I will order from them again no question. Lovvvvveee my mirror.”
“I purchased the Huge "Antiques" wall sign, and it is beautiful. It was boxed well and arrived well within their advertised time. Definitely recommend the site.”
“Bought a light fixture and while it was beautiful it wasn’t the color that showed up on the website- they gave me a discount (was a final sale)so that was Good customer service. Thanks”
“Ordered hotel Charleston clock. Came with one of the clock mechanisms at bottom of clock. Was told replacement clock would come. Received email on Thursday, July 30th advising clock would arrive Friday, July 31st. Clock was not delivered. FedEx shows delivered Friday morning but we were home all day Friday and it was not delivered. Emailed American farmhouse to advise never received. Got email back asking if family member or neighbor took it. Click weighs around 30 pounds and ships in 2 huge boxes. So, if hubby pulled it in thru front door, no way not to see it. He and I here all day Friday and it was not delivered. FedEx has complaints flying in about their posting records that items have been delivered when the have not been to make their results look good. Between the defective clock and FedEx lying about delivery, this whole experience is a nightmare. I would not order online from this company again.”
“Great deals! AntiqueFarmhouse.com features a lot of the same stuff you might find at places like Pottery Barn but for a lot less. Their site oozes farmhouse style. I'm hooked! Their shipping is slower than some but the anticipation just makes the arrival that much sweeter. :)”
“Bought several items to decorate my new home, and everything was so nice. They take a little time to arrive, but it is worth the wait, for the prices they have.
Would definitely recommend.”
“I purchased a set of wooden planters, they arrived fast and well packaged, best of all they're gorgeous! Like literally gorgeous... I never thought you can buy something so precious online!”
“I LOVE LOVE LOVE this company! their products are beautiful and very well made. Customer service is great as well. I just had the pleasure of dealing with Anna and she was quick to respond and professional.”
“Great products online. Slow shipping and now I know why....they order in bulk and have to wait on manufacturer. The items are not "old world" as advertised. My item was an "old world dough bowl", which upon delivery (finally), was from My Mexico Imports. I could have went to Nogales and bought one for $10. I paid over $50 from Antique Farm House. Great mark up for them. Fix your advertising disclosure. FTC will get a report on this.”
“I've been working for AFH for a few years now, and it has been a wonderful experience. Everyone works hard to offer the best products and the best customer service experience I have felt supported and cared about by this company, even hearing directly from the owner in times of personal hardship.”
“Received my grand Hotel Charleston clock. Was so excited to receive since I was waiting for Antique Farmhouse to restock them. Problem is when i opened box, one of the clock hands was
Laying at the bottom of the clock inside the glass cover. Immediately emailed Antique Farmhouse but they closed at 6. Fedex didn’t deliver it until 6. Response said it would take some time to receive call from a rep. Truly disappointed. Beware if you order clock online.”
“Really interesting products, I love their daily events. You get to see new products everyday.
Really good prices, only downside is you have to wait up to 3 weeks, but sometimes comes within days.
Would definitely recommend.”
“I love this company! They have the best home decor products ever. Their customer service is great as well! I ordered multiple times, and entered the wrong shipping address, Kim from customer service was able to stop the shipment, fix the error and send the order my way.”
“I Purchased a light pendant that arrived broken. I emailed them and they answered me in one day and asked me to send a picture. I did that and even though it was a holiday weekend I had a reply that they were crediting my account because they did not have anymore in stock. I received a credit on my PayPal account that day. Excellent customer service and even though my item was unfortunately broken I will purchase from them in the future.”
“I have had nothing but problems with this company. I should have known better than to do business with a company that does not have a phone number. I am missing two items, that I was charged for, from the box received today. NO INVOICE IN BOX. NO COMMUNICATION. NO UPDATES. NO EMAIL STATING ITS BEEN SHIPPED. NOTHING. NO PHONE.
DON'T DO BUSINESS WITH THESE PEOPLE. IT ISN'T WORTH IT.”
