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Antiquefarmhouse.com Reviews

4.2 Rating 313 Reviews
79 %
of reviewers recommend Antiquefarmhouse.com

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Antiquefarmhouse.com 1 star review on 5th July 2022
Helen Garvey
Antiquefarmhouse.com 1 star review on 5th July 2022
Helen Garvey
Antiquefarmhouse.com 5 star review on 9th June 2022
Mary B
Antiquefarmhouse.com 5 star review on 9th June 2022
Mary B
Antiquefarmhouse.com 5 star review on 23rd October 2021
Anonymous
Antiquefarmhouse.com 5 star review on 3rd June 2021
Sherry Kluttz
Antiquefarmhouse.com 1 star review on 12th May 2021
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
I am very happy with my order. I recieved it the same week I ordered it, very fast shipping. The candle holder I got was very beautiful. Very happy with my purchase.
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Posted 7 months ago
I’m Excited every single day to open up their web! Always great goodies &!great ideas with their photography. Very current products! Love this website! I prowl it every day!!!
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Posted 8 months ago
The ordering process was very easy, however, the wrong item was sent. After communication with Jen at their customer service, the error was corrected. I was surprised and very happy at how quickly, courtesy, and kindly Jen assisted. She kept me in contact and was extremely helpful! Kudos to Jen!
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Posted 10 months ago
Very disappointed with 2 week wait for shipping. They need to make that more obvious... I missed it somehow. And, you won't last much longer with a no return policy.
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Posted 10 months ago
I found this website by chance and am obsessed. They have amazing products, with a great variety. While our aesthetic leans more French country than farmhouse, this website offers a lot of style in many directions. Their staff has been amazing to deal with and make my desire to return even easier.
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Posted 11 months ago
I had to contact customer service about a pillow that said it had been delivered but wasn’t ! I received an answer back immediately witch was corrected right away ! I have bought many items from Antique Farmhouse and have loved everyone of my items ! Quality is very good and reasonably priced ! I will continue to shop with them !
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Posted 11 months ago
They are such a pleasure to shop from. Their customer service is great and their products are wonderful!
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Posted 11 months ago
CS is terrific and products are always beautifully crafted! Very happy!!
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Posted 1 year ago
I have ordered atleast 4 times from this company. I have a few complaints. 1st one is lack of communication on answering the email to find out where my product may be. Finally all most 6 weeks later I get my item. I order again thinking just bad luck but nope again 6 weeks and finally I ask for a refund. If you have months to wait and don't mind never hearing from them then this is the place to shop. Good luck.
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Posted 1 year ago
I understood when I placed the order for my canvas that it would be shipped in 15 business days and I ordered it during the holidays. Yes, 15 days is longer than I'm used to waiting, but when I made an inquiry I got a straightforward and honest answer from Jen, the customer service representative, about my shipment. When I received my canvas, it had an issue which Jen took care of promptly and to my satisfaction. I would not hesitate to make a purchase from Antique Farmhouse again.
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Posted 1 year ago
I ordered a cookie jar the first few days of January and still have not received it. My first inquiry after a few weeks I received an email that basically said not al companies can have prime delivery the next day. I said I understood and now weeks later still waiting. I was told it was shipped. Love the stuff just not waiting that long for anything. Starting to question the legitimacy of this company.
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Posted 1 year ago
I agree, these positive reviews cannot be real. Everyday there is a new e-mail to make a purchase and all I want it the item that I did purchase. Very poor customer service. Waiting well over the 15 days. I love to support a small business but I will not be ordering from them again.
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Posted 1 year ago
I have been an Antique Farmhouse customer for a few years and have never had any problems with my orders. This last order though was a bit problematic. I was very happy with the way Kim handled the situation and her ability to resolve the issue. A very caring and knowledgeable customer service representative.
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Posted 1 year ago
I would like to thank Kim with Customer Service for her lighting fast response and help with my order. She communicated with me crazy fast and solved my issue so fast that I couldn’t believe that I was already getting emails and confirmation from her. KUDOS Kim!! Thank you so much for your help
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Posted 1 year ago
These positive reviews can't be real. Ordered 20 days ago. No order conf. Email sent to me but I've been charged for item have emailed and called 3 time to inquire. Never got call back. No option to speak with customer service just recording that says leave message we will call you.
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Posted 1 year ago
I’ve never seen a company with such poor shipping and lack of a company phone number to call about the order. 15 days and counting..,not even a text tracking the product.
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Posted 1 year ago
Really, the best costumer service I’ve experienced. Excellent communication from purchase to delivery. Great products! Five star and highly recommend.
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Posted 1 year ago
I have been purchasing items from Antique Farmhouse for years and I’ve always had wonderful customer service. I recently received an item that was damaged and they immediately replaced it. The customer service was absolutely exceptional, the prompt response to my issue and the instant action to resolve it were beyond my expectations! Thank you Antique Farmhouse for the BEST customer service ever!
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Posted 1 year ago
Way over priced!!
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Posted 1 year ago
Ordered my product on June 1, 2023. Credit card charged same day. Now June 18, no communication and still no shipping confirmation. Guess it is time to cancel.
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Posted 1 year ago
Antiquefarmhouse.com is rated 4.2 based on 313 reviews