“
Really, the best costumer service I’ve experienced. Excellent communication from purchase to delivery. Great products! Five star and highly recommend.
”
posted 1 year ago
- Renee
“
Shipping time is a huge negative!!! It’s 2023…I believe they can up their game in this area! Customer service is decent, but could only find email not phone, and the responses are hilariously scripted and condescending… “We understand your excitement to receive your order, but…”HOWEVER, if you can wait 3 weeks, the products are AMAZING and prices seem to be on par or slightly better than other retailers. I ordered 6-7 items and love every piece I received! They are all large and substantial in weight. The “found” pieces look authentic and are great for mixing a touch of old with modern. I will definitely shop there again, but very inconvenient if it’s for a gift, as stated, the shipping time reminds me of the 80’s when COD was a thing and 4-6 weeks delivery was the norm! If they would improve in this area, it would be my new go-to store and would get 5 stars!!!
”
posted 1 year ago
- Shannon
“
There was a small mix-up when I first ordered due to myself not to antique but everything came out and I love love my picture service was wonderful delivery was great packaged very well quality work I would recommend them thank you Peggy
”
posted 2 years ago
- Anonymous
“
This business has wonderful items, good prices, fast delivery & excellent customer service! I love Antiquefarmhouse.
”
posted 3 years ago
- Dianne S Harmon, Owner/Manager, My Cup Runneth Over
“
Good customer service is a hallmark of an excellent company. Of course, product, delivery and price all factor in, but without people representing and reflecting the standards of a company, it is not complete. Jennifer communicated effectively, followed through with details and maintained professional demeanor throughout as she worked with me. I am grateful.
”
posted 3 years ago
- Anonymous
“
Amazing product! Professional people and costumer service. High quality product. Fast delivery. Truly worth every penny. Absolutely love everything they have. My home looks beautiful. Thank you Antiquefarmhouse.
”
posted 3 years ago
- Elizabeth Roge
“
I had a small issue with delivery on a item.
”
posted 3 years ago
- Elizabeth C Tripodi
“
After ordering I realized that I would not be at home on day of delivery so I contacted them to delay shipping.
”
posted 3 years ago
- Nan
“
She was so responsive and helpful and resolved the delivery problem.
”
posted 3 years ago
- Beth
“
Best decor company online! I love everything they offer. Great customer service as well. Thank you Anna for your help with my furniture delivery. My kitchen island looks great.
”
posted 4 years ago
- Samantha
