Antiquefarmhouse.com Reviews

“ The ordering process was very easy, however, the wrong item was sent. After communication with Jen at their customer service, the error was corrected. I was surprised and very happy at how quickly, courtesy, and kindly Jen assisted. She kept me in contact and was extremely helpful! Kudos to Jen! ”

“ I had to contact customer service about a pillow that said it had been delivered but wasn’t ! I received an answer back immediately witch was corrected right away ! I have bought many items from Antique Farmhouse and have loved everyone of my items ! Quality is very good and reasonably priced ! I will continue to shop with them ! ”

“ They are such a pleasure to shop from. Their customer service is great and their products are wonderful! ”

“ Yes, 15 days is longer than I'm used to waiting, but when I made an inquiry I got a straightforward and honest answer from Jen, the customer service representative, about my shipment. ”

“ I have been an Antique Farmhouse customer for a few years and have never had any problems with my orders. This last order though was a bit problematic. I was very happy with the way Kim handled the situation and her ability to resolve the issue. A very caring and knowledgeable customer service representative. ”

“ I would like to thank Kim with Customer Service for her lighting fast response and help with my order. She communicated with me crazy fast and solved my issue so fast that I couldn’t believe that I was already getting emails and confirmation from her. KUDOS Kim!! Thank you so much for your help ”

“ Really, the best costumer service I’ve experienced. Excellent communication from purchase to delivery. Great products! Five star and highly recommend. ”

“ I have been purchasing items from Antique Farmhouse for years and I’ve always had wonderful customer service. I recently received an item that was damaged and they immediately replaced it. The customer service was absolutely exceptional, the prompt response to my issue and the instant action to resolve it were beyond my expectations! Thank you Antique Farmhouse for the BEST customer service ever! ”

“ Shipping time is a huge negative!!! It’s 2023…I believe they can up their game in this area! Customer service is decent, but could only find email not phone, and the responses are hilariously scripted and condescending… “We understand your excitement to receive your order, but…”HOWEVER, if you can wait 3 weeks, the products are AMAZING and prices seem to be on par or slightly better than other retailers. ”

“ Antiquefarmhouse not only has wonderful products, they also have excellent customer service. The vast majority of the time, my orders arrive in perfect condition, but whenever there have been problems, their employees have been quick to remedy them and have done so in a kind and courteous way. In so many places customer service seems to be dead, but it is alive and well with this company. ”