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I absolutely appreciate the true customer service and attention to my requests - Kim is beyond incredible and has personally followed up with me over the years! The selection and quality are great, too, however it is Kim’s personalized attention to her customers that puts Antique Farmhouse at the top of my list! This is saying a lot because the store does not ship to my address (an APO address) which is a major sticking point for me…but, so far, I’ve worked around this by sending to friends who forward the items to me.
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posted 1 week ago
- A. Maguire
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Wonderful customer service! Replaced a broken lamp asap!
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posted 1 week ago
- GAYLE TATE
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I love Antiquefarmhouse!!! They have everything I need for my farmhouse decor house. Their customer service is stellar. They are always adding new products. I recommend them to my friends all the time.
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posted 4 weeks ago
- Anonymous
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Lori helped me with a situation regarding a hanging wall cherub I ordered. Lori was professional and followed up with me regularly until the issue was resolved. I wouldn’t ever have a problem ordering from Antique Farmhouse. They give the best customer service. Thank you. Revonna Bean
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posted 1 month ago
- Anonymous
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I love Antique Farmhouse. Have shopped their site for the past 2 years and have never been disappointed. Recently I purchased a table lamp which was slightly damaged upon shipment. Customer service was terrific and replaced it right away. Exceptional Customer Service. I will continue to shop and purchase their products.
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posted 2 months ago
- Mark W.
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The ordering process was very easy, however, the wrong item was sent. After communication with Jen at their customer service, the error was corrected. I was surprised and very happy at how quickly, courtesy, and kindly Jen assisted. She kept me in contact and was extremely helpful! Kudos to Jen!
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posted 10 months ago
- Miguel
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I had to contact customer service about a pillow that said it had been delivered but wasn’t ! I received an answer back immediately witch was corrected right away ! I have bought many items from Antique Farmhouse and have loved everyone of my items ! Quality is very good and reasonably priced ! I will continue to shop with them !
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posted 11 months ago
- Pat
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They are such a pleasure to shop from. Their customer service is great and their products are wonderful!
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posted 11 months ago
- Anonymous
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Yes, 15 days is longer than I'm used to waiting, but when I made an inquiry I got a straightforward and honest answer from Jen, the customer service representative, about my shipment.
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posted 1 year ago
- Nancy Johnston
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I have been an Antique Farmhouse customer for a few years and have never had any problems with my orders. This last order though was a bit problematic. I was very happy with the way Kim handled the situation and her ability to resolve the issue. A very caring and knowledgeable customer service representative.
”
posted 1 year ago
- Anonymous