“Beautiful, quality products. Have ordered several times and the only time I had an issue it was immediately resolved. Very professional customer service.”
“Such a cute and unique store; I love their stuff...so much fun to shop! And their customer service is awesome! I've had only a few issues which were handled accordingly and I was very happy with the outcome. You can see Antique Farmhouse all over my townhome and I've attached a few pictures.”
“I received my item damaged. I sent AF a message and Lisa with customer service responded promptly to correct the problem. I haven’t received the new item yet, but I appreciate Lisa handling my concern quickly. Fingers crossed this one makes it in good condition. Thank you Lisa!!”
“Not only is the merchandise at Antique Farmhouse unique and amazing but their customer service is outstanding! I have had the best shopping experiences there.”
“I was sent the wrong item from the supplier. I contacted AF and Lisa immediately contacted supplier, who is sending the correct item, and also told me to keep, donate or do what I'd like with wring item.. Made it very easy.”
“I ordered 3 "cutting" boards. They arrived and are terrible. Totally different from the picture. They were discribed as anitque replicas and these are far from that. Unfortunately, they don't accept returns and I see why as these are so bad they will go to Goodwill tomorrow. What a waste of time and money.”
“I ordered an item that was not in perfect condition when I received it. I informed Antique Farmhouse thinking I could receive a replacement item, as I know they do not ordinarily give refunds. They politely requested pictures of the defective item, which I sent. They informed me that they no longer had the item in stock and
provided me with a full refund. Their Customer Service team was very responsive and polite. I will remain a loyal customer.”
“Can't say enough how quick action was taken when I reported a default concerning a canvas print. Lisa stepped in and took the problem from start to finish. Getting a new one sent as I speak. Thank you Lisa for working thru this.”
“I would highly recommend AntiqueFarmhouse.com. The items are high quality, very reasonable, and arrive directly. Should there be an issue with a product, they’re quick to respond (even on a Sunday) and incredibly rapid to rectify the situation. They have incredible attention to detail, we’re on top of every situation, communicated regularly, and possessed an immense amount of integrity. Very rare, these days. Go check them out!”
“Amazing products, amazing company and staff! I'm so happy to have found them! I just recently had to contact customer service about a recent order and within an hour they had it resolved and replacing the product with no charge to me! I refer all my friends to them!
I just love them! I am a customer for life!”
“Such a wonderful place to find unique items. The true test of a good company is how they deal with any problems that come up. Antique Farmhouse customer service shines in that area. Thank you!”
“Well, it’s not their fault that my order has not been shipped (ordered end of December). Ports of entry are very backed-up. I love the lamps I ordered and will wait until they can be delivered. Customer service is top notch!”
“OMG!!!! I just received my purchase of a beautiful chandelier and I CANNOT TELL YOU HOW MUCH I LOVE, LOVE, LOVE IT!!! :) It's hanging in our entryway and it is BEAUTIFUL...definite eye catcher right when you walk in!!! I will be purchasing more from Antique Farmhouse in the future!!! The customer service is great as well!!! ♥”
