“I bought a footstool and LOVE IT! It was even prettier than I expected. Perfect height and a beautiful way to bring more elegance to a room. Can't wait to buy more items from this website!!”
“Very happy with customer service. Had an issue with a product not how it was described and the issue was taken care of immediately! I was treated with respect and they were very concerned with my happiness. I have purchased items before and have be so pleased with my purchases!”
“Very pleasant staff. Kim Billingham always answers any questions immediately, she is why I have ordered more than once. Items are of high quality & craftsmanship. Will refer your company to my friends.”
“I ordered a beautiful green poufs. Just as I placed my order my laptop went crazy. I assumed my order never went thru, now I had ordered 2! I quickly emailed them and rec a quick response that took care of everything. I was so very pleased with their concern in making my mistake go away. Thank you. Great customer care.”
“Amazing product! Professional people and costumer service. High quality product. Fast delivery. Truly worth every penny. Absolutely love everything they have. My home looks beautiful. Thank you Antiquefarmhouse.”
“I have had Antique Farmhouse send multiple items out as gifts. Not packing it personally always feels risky but they have not disappointed me yet! The items were received warmly. Thanks Antique Farmhouse for helping me play Fairy Godmother!”
“Asked them where my shipment was.... was told it was shipping soon and to remember they had a window of 15 days. I replied I knew that and it had been 15 days which was the reason for my inquiry. Funny, they took their money immediately upon receiving my order. Did get an email the following day saying it was shipping. Wish they would have kept it. Very poorly made. Won’t even bother trying to return, as I’m sure they would give me a problem. Not shipped it packed well either. Beyond disgusted. Won’t be reordering again. Ever.”
“Placed an order a month ago for two items- one item came in this past week broken. Sent an email to them and they replied the put in for a ticket- a ticket for what?!! I need a shipping label to return it- not a ticket!! And I still haven’t received the other item yet! Will not purchase from here again!”
“Surprised to hear all the good reviews. All their rules and regulations and somewhat of an attitude in their responses to customers turned me off completely from purchasing a few items from them today.”
“Antique farmhouse's customer service is the best! I had an item arrive damaged, and Lisa was very helpful and kind. Would definitely purchase from them again.”
“I love the items I’ve purchased from Antique Farmhouse. In the very few situations where I’ve had an issue, the team has been very quick to ensure the situation is resolved to my satisfaction.
Jennifer is extremely helpful and I really appreciate her wonderful customer service skills. I led a customer service team for much of my career so can speak from experience that folks like Jennifer are the company to customers and make or break company reputation. Thanks, Jennifer!
I love Antique Farmhouse!”
“I Would like to give a big shout out to Jennifer and her staff at ANTIQUE FARMHOUSE. I just love all the items I have purchased. As I walk around my house and my cabin, the items I have decorated with just put a smile on my face and bring me such joy. Decorating with Antique Farmhouse make my living spaces so unique.
From placing order, to shipping, to arriving at my door has just been appropriate timing. Customer service has also been the BEST!!! Whether it be a return or a question I may have to exchanges I have never dealt with a better company. I have always been satisfied.
I just love AF!!!
Thank you all for your
great items and your terrific service.
Keep up the great work.
Susan”
“I've been a customer at antiquefarmhouse.com for several years and love all the items that I bought! I just received my hutch and it's beyond gorgeous. The wood and craftsmanship is impeccable. Love, love, love!”
“I highly recommend Antique Farmhouse. I sent an email to this company wondering where my order was because I thought is was late shipping out. They politely pointed me toward their shipping policy and I noticed my mistake right away. I expressed to them my disappointment of not getting my product before Easter. Imagine my surprises when it arrived a couple of days later AND before Easter. Their customer service of fantastic! The products are unique and well made. Would definitely recommend them to anyone!
Renee”
“Love their events, unique products, great quality and awesome customer service. Jennifer really helped me resolve my issue and made sure I'm a very satisfied customer.”
“Everything that I bought from Antique Farmhouse is beyond gorgeous! Very well made, and the quality ravels that of pottery barn. I truly am impressed with this company.”
“I had a small issue with delivery on a item.
I had contacted customer service @ Antique Farmhouse.
A representative Named Hannah went above and beyond to fix the problem. She was just so kind and understanding. And had my issue taken care of the same day. She is the type of person I would want representing and standing behind my company. I am a customer of Antique Farmhouse for life. Not only are their products amazing so are their employees.”
“This is the Best Company Ever. I had an issue with an order and it was taken care of right away. Kim is awesome and I will be ordering again. Thank You, Antique Farmhouse.”
