aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.48

3.5 Rating 621 Reviews

60 %

of reviewers recommend aoonuauto

3.5

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 11 months ago

“Very satisfied with the overall transaction, quality of product, customer service, attentiveness and friendliness”

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Posted 1 year ago

“I’ve been asking for a refund for about a month an a half and still haven’t gotten a response”

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Posted 1 year ago

Hello, we have replied to your email, what is wrong with the item you received? Is there any quality problem? We are waiting for your reply all the time, but you didn't reply to us.

Posted 1 year ago

“Lights did not fit my car even though they assured me they would.”

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Posted 1 year ago

Hello, in order to find the compatible door light for your car, could you send us some photos of your factory door light? We'll need these pics to know which variant are compatible for your car. You can send the pics to our email customer@aoonuauto.com

Posted 1 year ago

“I was sent the wrong lights but after contacting aoonuauto they made it right”

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Posted 1 year ago

“The unit working great and the product arrive on time”

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Posted 1 year ago

“I haven’t received it yet but they have sent me an email to get some more measurements for my car to get the details correct. I will change this review depending on the product when I receive it. But so far, the customer service is pretty good.”

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Posted 1 year ago

Hello, we have sent an email to you to confirm the logo with you, but you didn't reply to us. We are waiting for your reply.

Posted 1 year ago

“Excellent customer service. The product lights up well and is as described.”

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Posted 1 year ago

“Great service, the front badge looks great on the truck”

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Posted 1 year ago

“door sill lights look very good. Just wished I bought them as a set instead of paying full price for two sets.”

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Posted 1 year ago

“Excellent product, work perfectly and the lights are awesome.”

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Posted 1 year ago

“There was an error on delivery however they professionally corrected and done the right thing .will do buisness with them again as they are honest people with good products highly recommend..”

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Posted 1 year ago

“1 star as I’ve been waiting 2 months now and have not received my order I won’t shop here again”

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Posted 1 year ago

“Doesn't come with instructions per specific vehicle...”

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Posted 1 year ago

Hello, it is easy to install, all you need to do is wiring, here are the installation instructions: Step 1. Test if the led door sill is working properly. Step 2. Sure the position of the installation and clean to make it dry. Step 3. Connect the positive and negative wires to the power supply of the door switch sensor. (red wire connects to the positive and black wire connects to the negative.) Step 4.Tear off the 3M tape on the back of the door sill pedal, and attach the door sill pedal to the install location. Step 5. Tidy up the wires and the installation is complete. (Hard-wire it to car battery won’t invalid your car warranty.)

Posted 1 year ago

“Shipping was quick and the product received was everything I expected”

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Posted 1 year ago

“Great customer service, fast response and and great products.”

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Posted 1 year ago

“I’ve ordered a lot of items from these boys. And let me tell you,they are always top notch items and never been disappointed on any items that I purchased…. Great service,Quality products and most of all you won’t be disappointed on any products that you order…”

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Posted 1 year ago

“Slow shipping and lead times. Product definitely not worth the wait. Seems cheaply made. Probably won't even install.”

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Posted 1 year ago

“Awesome service and communication ; really nice can't get any better than that. Looking forward to my next purchase with them”

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Posted 1 year ago

“I choose 1 star because I ordered the wrong item but they refused to accept the return because they return policy. Even when I spoke to the customer service representative he was ironic which is not acceptable. In almost all online stores accept returns but they have a very bad return policy. So I don't recommend it.”

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Posted 1 year ago

Sorry for this situation, is there any quality problem with the item?

Posted 1 year ago

aoonuauto is rated 3.5 based on 621 reviews