“the instructions are very poor, it took me 3 days to put up and I reinforced wifh silicone around all the panes including the clips - during 50-60 mph winds the clips that hold the structure to the base failed and it blew off bending the frame to render it useless- very sad as I built this for my husband after he had a stroke - after a week of messages to aosom I was offered a 40% refund which I accepted don't buy if you get winds above 50mph”
“I bought 3 shoe cabinets. The cabinets are of very good quality. I put them together easily. They look great in the hallway. Unfortunately I measured the size of the hallway incorrectly and the 3rd cabinet did not fit. I reported the desire to return to the store. There was no problem. I received a refund very quickly. A very good company, providing high quality products. Great communication and customer service. A trustworthy company”
“This is brilliant, neat, attractive and worth every penny. [bit like myself actually]
Very quick to warm room on just one setting and looks great. Highly recommended, better than one I previously had that cost more money. Thank you.”
“From website to delivery no complaints. The website is great to navigate and the pictures and descriptions of the items I bought were as true as my eyes when I opened the packaging.
I will definitely purchase from here again.”
“Very quick and friendly service. The whole experience could only be described as five star plus. Excellent quality product, and very good value.will definitely use this company again. Well done Aosom !!!”
“Always find this company excellent, couldn't rate their customer communication and service any higher.
Have Purchased from them several times, always my initial go to and usually find exactly what I want.”
“Absolute nightmare. Screw holes did not line up on several items. Thought maybe me so assembled items starting from back of instructions. Wasn't me! I had started and quite frankly do not have space to store and wait so I I continued with their fixings,cable ties, imagination and extreme frustration and anger. My fault as it was the cheapest site.”
